---
title: "ITSM Tooling Riverbed Sept 22 Support Renewal and Trade-Up HW & SW with Support"
ocid: "ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2022-08-31"
---

# ITSM Tooling Riverbed Sept 22 Support Renewal and Trade-Up HW & SW with Support

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f

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## Summary

The Ministry of Defence has awarded a contract for IT service management (ITSM) tooling support renewal and trade-up with Riverbed software licences. The contract, valued at £2,185,225.11 GBP, involves services related to consulting, software development, and Internet support. The procurement method used was selective, with a call-off from a framework agreement. The contract period is expected to run from September 2, 2022, to September 1, 2023, with a tender end date of August 25, 2022. The buyer is the Ministry of Defence, located in Corsham, England, and the suppliers include BOXXE LIMITED.

This tender from the Ministry of Defence presents an opportunity for businesses, especially in IT services and consulting, software development, and Internet support sectors, to engage in providing ITSM tooling support. Small and medium-sized enterprises (SMEs) will find this tender particularly suitable. Businesses well-versed in selective procurement methods and framework agreements are encouraged to consider participating in this contract for potential business growth and collaboration opportunities within the government sector.

## Notice

Ministry of Defence (MOD) requires the annual twelve (12) month renewal of IT Service Management (ITSM) Tooling, formally known as Service Management Integrated Technical Solutions (SMITS), Riverbed software licences, support and maintenance renewal with the Riverbed associated Support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f3126d9-dd57-48e9-b272-d78abd7cb30d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2022 |
| Submission deadline | 25 Aug 2022 |
| Future notice date | Not specified |
| Award date | 30 Aug 2022 |
| Contract period | 1 Sep 2022 - 1 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,185,225 |
| Lots value | Not specified |
| Awards value | £2,185,225 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 31 Aug 2022 at 13:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4f3126d9-dd57-48e9-b272-d78abd7cb30d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4f3126d9-dd57-48e9-b272-d78abd7cb30d
  31st August 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-40c0ec2a-b0f6-4bfd-85ce-dc17e43f003f.json.