---
title: "Revenue & Benefits Software Support and Maintenance"
ocid: "ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH TYNESIDE COUNCIL"
published: "2023-03-29"
---

# Revenue & Benefits Software Support and Maintenance

Buyer: SOUTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa

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## Summary

The South Tyneside Council has awarded a contract for Revenue & Benefits Software Support and Maintenance to Capita Business Services Limited. The procurement method used was selective, with the contract valued at GBP 515,315. The contract period starts on April 1, 2023, and ends on March 31, 2028. The tender closing date was March 1, 2023. The award was made on March 28, 2023, and the contract covers services in the software package and information systems industry category.

This contract presents opportunities for business growth to companies specialising in software package and information systems services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete. Businesses interested in providing revenue and benefits software support and maintenance services to local government authorities, such as South Tyneside Council, can leverage this tender to expand their client base and enhance their revenue streams.

## Notice

5 Year Agreement for Capita Ones revenue and benefits software maintenance and associated services including One Digital and ONE Digital Remote Support. Kent County Council - Y20023 Managed Services Framework - Direct award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d34642c7-23b8-44e8-b3e5-61cd3fb5db29 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2023 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £515,315 |
| Lots value | Not specified |
| Awards value | £515,315 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH TYNESIDE COUNCIL |
| Locality | SOUTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE33 2RL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | South Tyneside |
| Electoral ward | Beacon and Bents |
| Westminster constituency | South Shields |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Mar 2023 at 15:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d34642c7-23b8-44e8-b3e5-61cd3fb5db29

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d34642c7-23b8-44e8-b3e5-61cd3fb5db29
  29th March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-40fd01b9-ba94-40ae-baa4-65f1a3793faa.json.