---
title: "Out of Hours Telephone Information, Advice and Guidance Service for People with Mental Health Needs."
ocid: "ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORTH YORKSHIRE COUNTY COUNCIL"
published: "2018-06-15"
---

# Out of Hours Telephone Information, Advice and Guidance Service for People with Mental Health Needs.

Buyer: NORTH YORKSHIRE COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971

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## Summary

The procurement process involves North Yorkshire County Council seeking a service provider for the "Out of Hours Telephone Information, Advice and Guidance Service for People with Mental Health Needs." This service will support individuals and their carers in North Yorkshire by providing essential advice during times when typical mental health services are unavailable. The procurement is currently at the tender stage, with the deadline for submissions set for 16th July 2018. The total contract value is £76,489, and the contract period will commence on 1st October 2018, concluding on 31st March 2021. The procurement method is an open procedure, classified under health and social work services.

This tender represents a significant opportunity for businesses involved in social services, mental health support, or telephone service provision. Companies that offer innovative communication solutions or have experience in providing mental health services would be particularly well-suited to compete for this contract. The service is vital for enhancing mental health support in the community, creating avenues for growth, particularly in the Yorkshire and the Humber region, as well as encouraging collaboration with local health authorities.

## Notice

To provide a telephone contact service which can be accessed by individuals with Mental Health needs and their carers living within North Yorkshire. The Service will enable individuals to receive advice, information and guidance during the hours when statutory mental health services are not readily available. The Service is designed to respond to urgent concerns and will operate within a recovery model ensuring callers' benefit from an effective intervention.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f6fcdd44-bfe2-43f9-88e5-116b1ac64758 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2018 |
| Submission deadline | 16 Jul 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2018 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,489 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH YORKSHIRE COUNTY COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 15 Jun 2018 at 14:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f6fcdd44-bfe2-43f9-88e5-116b1ac64758

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f6fcdd44-bfe2-43f9-88e5-116b1ac64758
  15th June 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=84f3a02a-e464-e811-80eb-005056b64545
  Advert

## Notice URLs

- http://www.northyorks.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4130b7d8-df1b-4a48-9324-2995ef707971.json.