---
title: "Payments and Income Management (CivicaPay) RM6194"
ocid: "ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2023-09-19"
---

# Payments and Income Management (CivicaPay) RM6194

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216

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## Summary

The London Borough of Hackney has recently awarded a contract for the procurement of a new payments and income management system called CivicaPay. The contract, valued at £299,124 GBP, was awarded to Civica UK Limited. The procurement stage was completed under an open procedure, with a tender period ending on 9th August 2023 and a contract period running from 29th August 2023 to 24th November 2026. The contract falls under the 'services' category and the buying organisation London Borough of Hackney can be contacted at Hackney Service Centre, 1 Hillman Street, Hackney, postcode E8 1DY, United Kingdom.

This contract presents business growth opportunities for companies in the business transaction and personal business software package industry. Businesses offering payments and income management systems may find this tender particularly relevant for expanding their market presence. Hackney Council, as the buying organisation, has emphasised the evolving needs of their services, indicating a potential for innovation and partnership opportunities for businesses in this sector that can meet their requirements and contribute to service improvements.

## Notice

The procurement of a new contract for the CivicaPay application, a payments and income management system that meets the evolving needs of Hackney Council and the services we provide. Our current CivicaPay contract is due to end in October and an analysis indicates that the CivicaPay application continues its development and will introduce improvements which will satisfy the organisations requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e09499af-69c2-401b-9e29-835c5f8922d8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2023 |
| Submission deadline | 8 Aug 2023 |
| Future notice date | Not specified |
| Award date | 23 Aug 2023 |
| Contract period | 28 Aug 2023 - 24 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £299,124 |
| Lots value | Not specified |
| Awards value | £299,124 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48400000 - Business transaction and personal business software package

## Release History

- 19 Sep 2023 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e09499af-69c2-401b-9e29-835c5f8922d8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e09499af-69c2-401b-9e29-835c5f8922d8
  19th September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4139f8f1-8b4e-4e7d-8b68-38b80afc8216.json.