---
title: "SITS Student Record System Support and Maintenance"
ocid: "ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Bath Spa University"
published: "2026-08-21"
---

# SITS Student Record System Support and Maintenance

Buyer: Bath Spa University  
Current stage: Award  
OCID: ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d

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## Summary

Bath Spa University procured support and maintenance for its SITS student record system, based on Tribal Education Limited’s Tribal HEFS higher education student management system. The requirement covers provision of the system under the APUC Framework Agreement for Student Information Management Systems and Associated Services, specifically its higher education student management systems lot. It is classified as system management software and is a goods procurement. Delivery is for Bath Spa University in the South West of England. The service supports the university’s student-record and higher-education management needs, with costs linked to the university’s student full-time-equivalent population and adjusted through contractual metric bands. The named buyer is Bath Spa University, and the selected supplier is Tribal Education Limited.

This procurement is complete and was awarded on 24 July 2025 to Tribal Education Limited. It used a selective procedure as a call-off from the APUC framework agreement ITS 1050AP, rather than an open standalone tender. The tender deadline was 29 July 2025 at 12:00. The awarded value is £1,390,456.80 including the stated currency of GBP. The contract runs from 1 August 2025 to 31 July 2030, giving a five-year term. The procurement was evaluated within the framework call-off route and relates to the framework’s higher education student management systems lot. The opportunity was identified as suitable for small and medium-sized enterprises, while voluntary, community and social enterprises were not identified as suitable.

For suppliers that did not win, this award demonstrates a substantial higher-education requirement for long-term support and maintenance of a student record system. A credible competitor would need proven capability in higher education student management systems, including the technical expertise to support and maintain a Tribal HEFS or comparable student-record platform. Experience of working with university users and managing a service whose costs depend on student full-time-equivalent numbers would be relevant. Suppliers would also need to understand framework call-offs and be able to operate within defined contractual metric bands, including managing changes in the customer’s student population. The procurement indicates that smaller businesses can be considered suitable, so a specialist SME with the required platform, higher-education and framework experience could be well placed when this requirement is next tested.

## Notice

Direct award to Tribal Education Limited for the provision of the Tribal HEFS under the APUC - Framework Agreement for Student Information Management Systems and Associated Services using Lot 1 - Higher Education Student Management Systems. APUC Framework Agreement ITS 1050AP 5 year contract Costs are based on Student FTE numbers, changes to these will be managed within the process outlined in the contract using the defined Metric Bands.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe2e67b8-ba80-4fc4-958a-c16738e32011 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2026 |
| Submission deadline | 29 Jul 2025 |
| Future notice date | Not specified |
| Award date | 24 Jul 2025 |
| Contract period | 1 Aug 2025 - 31 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,390,456 |
| Lots value | Not specified |
| Awards value | £1,390,456 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Bath Spa University |
| Locality | BATH |
| Postcode area | Bath |
| Postcode | BA2 9BN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Saltford |
| Westminster constituency | North East Somerset and Hanham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Tribal Education Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48781000 - System management software package

## Release History

- 21 Aug 2026 at 12:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe2e67b8-ba80-4fc4-958a-c16738e32011

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe2e67b8-ba80-4fc4-958a-c16738e32011
  21st August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4159c171-571d-40da-8a71-81d5aa80bf6d.json.