---
title: "I T Managed Services"
ocid: "ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GWE BUSINESS WEST LTD"
published: "2017-01-13"
---

# I T Managed Services

Buyer: GWE BUSINESS WEST LTD  
Current stage: Award  
OCID: ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b

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## Summary

The procurement process for IT Managed Services is being conducted by GWE Business West Ltd, based in Bristol, England. The contract, which has a total value of £640,000, is aimed at delivering a corporate IT Solution for a period of three years, commencing on 10th January 2017, with an option for a two-year extension. This open tender process was published on 3rd October 2016, and the deadline for submissions was set for 7th November 2016. The main category for this procurement falls under IT services, specifically consulting, software development, Internet, and support.

This tender presents valuable opportunities for businesses specialising in IT services, particularly in areas such as Service Management, Infrastructure Management, and Desktop Management. Companies with expertise in offering flexible, cost-efficient managed services that can deliver robust IT solutions will be well positioned to compete for this contract. As GWE Business West prioritises a modern approach to its IT infrastructure, firms that can demonstrate innovative use of technology and high levels of service could find substantial prospects for collaboration and long-term engagement with the organisation.

## Notice

GWE Business West Ltd is seeking to appoint a provider to deliver a corporate IT Solution. The contract will be awarded for a period of three years commencing early January 2017, with a possible extension for a further two years. GWE Business West Ltd (Business West) restructured its corporate IT provision in November 2011. The 'on-premise' system was replaced by a hosted system managed by a third party supplier. Under the new arrangements the third party supplier provided the data communications network, the hosting environment and managed the servers to Operating System (OS) level. The in-house IT technicians managed and supported the various applications used by Business West and the equipment issued to users. The service was retendered in 2012 and secured for a further period by the same supplier. The service is now due to be retendered. Developments in technology and a desire to work flexibly and cost-efficiently provide 'drivers' to explore ways in which Managed Services can deliver a more robust, cost effective and future proof IT solution for Business West. Proposals should address our requirement which contains three elements; Service Management, Infrastructure Management and Desktop Management. We are interested in Managed Service options for three and five years. The maximum Budget for the IT Solution is PS384,000 over the Initial Term (three years), increasing to PS640,000 should we extend the agreement for two extension periods (two years). These amounts exclude VAT. The contract will be reviewed and subject to a performance review on a quarterly basis. We are seeking a proposition that is billed monthly with a minimum term of one month. The monthly charge will be calculated on the number of registered active users from Business West who can access the service taken from the environment specific Active Directory. We welcome applicants to submit a tender, details of which can be obtained from Paul Coopey at 'paul.coopey@businesswest.co.uk'

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e9049628-32af-4a84-85f4-9aacd16fb16b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2017 |
| Submission deadline | 7 Nov 2016 |
| Future notice date | Not specified |
| Award date | 20 Dec 2016 |
| Contract period | 3 Jan 2017 - 31 May 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £640,000 |
| Lots value | Not specified |
| Awards value | £332,204 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GWE BUSINESS WEST LTD |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS8 3RA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Pill |
| Westminster constituency | North Somerset |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALLTEKS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jan 2017 at 12:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9049628-32af-4a84-85f4-9aacd16fb16b
- 18 Nov 2016 at 20:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8eea81d2-752c-4e59-83b6-a0ba34799ca5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e9049628-32af-4a84-85f4-9aacd16fb16b
  13th January 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8eea81d2-752c-4e59-83b6-a0ba34799ca5
  3rd October 2016 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-41710398-adca-11e6-9901-0019b9f3037b.json.