---
title: "CQC Staff Survey (Our People Surveys)"
ocid: "ocds-b5fd17-41916cb9-b550-41c9-b03e-2e85d37c0047"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41916cb9-b550-41c9-b03e-2e85d37c0047"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41916cb9-b550-41c9-b03e-2e85d37c0047.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-41916cb9-b550-41c9-b03e-2e85d37c0047.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2023-03-17"
---

# CQC Staff Survey (Our People Surveys)

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-41916cb9-b550-41c9-b03e-2e85d37c0047

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## Summary

The Care Quality Commission has awarded a contract for the provision of staff pulse surveys and main staff surveys. The contract, titled "CQC Staff Survey (Our People Surveys)", is for an initial period of 24 months with a total awarded value of £183,334. The procurement method used was an Open procedure. The contract period is from 1st April 2022 to 31st March 2026, with the tender period ending on 8th November 2021. The location for the delivery of services is in England, United Kingdom.

This tender by the Care Quality Commission presents an opportunity for SMEs and VCSEs to provide survey analysis and conduction services. Businesses well-suited to compete in this opportunity are those with experience in delivering staff surveys tailored to organisational needs. The contract offers flexibility and the potential for extension, providing a long-term growth opportunity for suppliers in the survey services industry.

## Notice

This is an Award Notice Provision to deliver staff pulse surveys and main staff surveys for CQC . CQC are seeking a supplier who can provide flexibility in the frequency and nature of surveys to meet our organisational needs . CQC's current programme consists of quarterly pulse surveys, containing 15-30 quantitative and qualitative questions (in addition to respondent demographic questions) and a more comprehensive survey held once every two years containing around 80 quantitative and qualitative questions (in addition to respondent demographic questions). The contract is awarded for an initial period of 24 months with an option to extend for up to 24 months. Total Awarded Value is maximum of all charges including all optional contract extensions. Contract reference: CQC RCCO 018 Updated 17.03.23 - files uploaded as links have been removed and replaced as attachments to this notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e9c76968-d073-4c17-a2af-706e0a9fcafb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2023 |
| Submission deadline | 8 Nov 2021 |
| Future notice date | Not specified |
| Award date | 27 Jan 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £183,334 |
| Lots value | Not specified |
| Awards value | £94,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEL RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311200 - Survey conduction services
- 79311300 - Survey analysis services
- 79342310 - Customer survey services

## Release History

- 17 Mar 2023 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9c76968-d073-4c17-a2af-706e0a9fcafb
- 31 Jan 2022 at 16:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8cad821a-ee78-4f38-ad28-ec61080818a5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e9c76968-d073-4c17-a2af-706e0a9fcafb
  17th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8cad821a-ee78-4f38-ad28-ec61080818a5
  31st January 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HDUd/rQ_BtmEbX5CQlbTk02nO.oBRN9L8Y9.ybcCbn9A6zTw
  CQC RCCO 018 Provision of Staff Survey Contract Final signed 27.01.2022 redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c8a3eb4-26fe-4abd-966f-4c3e24d1b1ef
  CQC RCCO 018 Provision of Staff Survey Contract Final_Redacted v2

## Provenance

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