--- title: "User Research - Digital Collaboration Service Future" ocid: "ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS DIGITAL" published: "2018-06-07" --- # User Research - Digital Collaboration Service Future Buyer: NHS DIGITAL Current stage: Tender OCID: ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a.json) ## Summary NHS Digital is seeking suppliers through a selective procurement process for the tender titled "User Research - Digital Collaboration Service Future." This initiative, aimed at transforming digital collaboration across health and care in England, is classified under IT services and has a minimum value of £150,000 and a total budget of £175,000. The tender is currently in the active stage and will close for submissions on 13th June 2018. The implementation period for the awarded contract is scheduled to begin on 31st July 2018 and will last until 31st October 2018. The project is based in Leeds, England, with a geographic delivery scope extending to various regions, including the British Overseas Territories and Europe. This tender presents significant opportunities for SMEs in the IT consultancy sector, specifically those with expertise in researching and developing digital collaboration solutions. Firms that specialise in user research and have experience with public sector projects will be particularly well-suited to compete. Participating in this process could help businesses expand their portfolios and establish substantial relationships within the healthcare industry, leveraging their skills to contribute to the future of digital collaboration services. ## Notice The objective of this work package is to provide initial discovery collateral to enable NHS Digital to assess the most appropriate path for the future of digital collaboration across health and care within England. This work will directly inform the development of an Outline Business Case (OBC) which will seek approval to replace the existing services provided by NHSmail (email and instant messaging via Microsoft Exchange and Skype for Business products) in the 2021 timeframe. The Digital Collaboration Service - Future (DCSF) will be based on public cloud infrastructure and will be capable of support inter/intra and external organisation collaboration and information sharing, with the ability to provide integrated products and/or services to over 2m users. This work package will focus on user research across health and care organisations to ensure future and current digital collaboration requirements are captured and prioritised. This opportunity is being advertised via Digital Marketplace via DOS 2 Lot 1 . It is only available to suppliers accredited on that Framework. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62bca62d-6b7c-4590-bf98-f1ae7551fccf | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jun 2018 | | Submission deadline | 13 Jun 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jul 2018 - 31 Oct 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £175,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS DIGITAL | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS1 6AE | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Hunslet & Riverside | | Westminster constituency | Leeds South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 73000000 - Research and development services and related consultancy services ## Release History - 7 Jun 2018 at 15:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/62bca62d-6b7c-4590-bf98-f1ae7551fccf ## Documents - https://www.contractsfinder.service.gov.uk/Notice/62bca62d-6b7c-4590-bf98-f1ae7551fccf 7th June 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c5117218-ef3c-438d-8213-cd3c2c87bd60 Supplementary Terms - https://www.contractsfinder.service.gov.uk/Notice/Attachment/85f3d3fe-b060-4fa5-8daf-5e3c8ed00f0a Schedule 3 - Draft Statement of Work - https://www.contractsfinder.service.gov.uk/Notice/Attachment/31347f57-8b31-4863-815b-105a35213c59 Instructions to Suppliers ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-41bf2f8c-fb1a-46af-a8fe-1556c3cb0b3a.json.