---
title: "Contract Award of DFT CRM Systems and Process Review"
ocid: "ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2022-02-24"
---

# Contract Award of DFT CRM Systems and Process Review

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67.json)

## Summary

The tender for the "Contract Award of DFT CRM Systems and Process Review" has been awarded by the Department for Transport (DfTc) in London, UK. This procurement, categorised under financial consultancy services (CPV 66171000), was conducted through a selective process via the Crown Commercial Service Framework Management Consultancy Framework Three (MCF3), specifically Lot 4 for Financial Services. The contract period started on 1st February 2022 and ended on 29th April 2022, with the award notice published on 24th February 2022, detailing a contract value of £95,000.

This tender presents significant opportunities for businesses in the financial consultancy sector, particularly those specialising in CRM systems and process reviews. Small and medium-sized enterprises (SMEs) can leverage this successful awarding to enhance their service offerings and credibility within the industry. Firms well-versed in procurement consultancy services may find themselves strategically positioned to compete in future similar contracts, fostering growth and innovation in this critical area of public service.

## Notice

Award of DFT CRM Systems and Process Review. Conducted by way of a direct award via CCS Framework Management Consultancy Framework Three (MCF3), Lot 4, Financial Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc8c3960-ad17-4057-887f-baf38455b6ef |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2022 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | Not specified |
| Award date | 8 Feb 2022 |
| Contract period | 1 Feb 2022 - 29 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £95,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PA CONSULTING SERVICE |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66171000 - Financial consultancy services
- 79418000 - Procurement consultancy services

## Release History

- 24 Feb 2022 at 12:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc8c3960-ad17-4057-887f-baf38455b6ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc8c3960-ad17-4057-887f-baf38455b6ef
  24th February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/43c3aeaa-a0a2-437e-b0b9-816760ba7633
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f9b88afa-56d6-4859-869d-42933c7e8d23
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-41c12141-c9bd-4e2e-8541-14fdaf3a2b67.json.