---
title: "2022 Programme Test Automation - Test Tooling"
ocid: "ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2023-06-27"
---

# 2022 Programme Test Automation - Test Tooling

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79.json)

## Summary

The Department for Work and Pensions has completed a procurement process for the 2022 Programme Test Automation - Test Tooling, under the main procurement category of services. The contract was awarded to Business Systems (UK) Ltd. The contract value is GBP 4,216,797.60, with a contract period starting on 1st November 2021 and ending on 31st October 2023. The procurement method used was selective, calling off from a framework agreement, with a tender period ending on 7th December 2020.

This tender presents an opportunity in the information technology services sector for businesses looking to provide automated contact centre testing solutions. The Department for Work and Pensions, as the buying organisation, selected a large-scale supplier, Business Systems (UK) Ltd, for this contract. Small and medium-sized enterprises (SMEs) may find this opportunity suitable for bidding, provided they can meet the requirements stated in the procurement details. Businesses in the IT services industry, especially those with expertise in contact centre testing solutions, are well-suited to compete in this tender.

## Notice

A contract has been awarded to Business Systems (UK) Ltd for the supply, implementation and ongoing support & maintenance of an automated contact centre testing solution. The lowest stated value is the contract value excluding VAT and the awarded value is the contract value including VAT, whilst the highest stated value includes the estimated value of extension options plus VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc7df2fb-3de9-4d6c-9627-8f1a1b77c363 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2023 |
| Submission deadline | 7 Dec 2020 |
| Future notice date | Not specified |
| Award date | 1 Nov 2021 |
| Contract period | 1 Nov 2021 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,216,797 |
| Lots value | Not specified |
| Awards value | £2,108,452 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | POULTON-LE-FYLDE |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUSINESS SYSTEMS (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 27 Jun 2023 at 09:16 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc7df2fb-3de9-4d6c-9627-8f1a1b77c363
- 17 Nov 2021 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc7df2fb-3de9-4d6c-9627-8f1a1b77c363

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc7df2fb-3de9-4d6c-9627-8f1a1b77c363
  27th June 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/810c8c76-1277-46ff-a373-9d3e308d5577
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-41e09263-b9f8-4236-a204-8833adfedf79.json.