---
title: "Home First Services Framework Agreement (Home Based Care and Support Services) - Call-Off 2, 24-Hour Emergency Homecare Response Service"
ocid: "ocds-b5fd17-41e2e394-1242-4dd3-95c8-7bd2bc9ca171"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41e2e394-1242-4dd3-95c8-7bd2bc9ca171"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41e2e394-1242-4dd3-95c8-7bd2bc9ca171.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-41e2e394-1242-4dd3-95c8-7bd2bc9ca171.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAMSHIRE COUNTY COUNCIL"
published: "2026-01-16"
---

# Home First Services Framework Agreement (Home Based Care and Support Services) - Call-Off 2, 24-Hour Emergency Homecare Response Service

Buyer: NOTTINGHAMSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-41e2e394-1242-4dd3-95c8-7bd2bc9ca171

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## Summary

Nottinghamshire County Council has successfully completed the procurement process for the "Home First Services Framework Agreement - 24-Hour Emergency Homecare Response Service". This tender falls under the health and social work services category, and the service aims to provide rapid emergency home care to vulnerable adults across several regions in the United Kingdom, including London, North East, and South West. The procurement followed a selective method through a restricted procedure, leading to an award stage with key dates including the contract start on 1st April 2023 and an end date of 31st March 2026. The contract is valued at £1,035,000 and was awarded to East Midlands Crossroads - Caring for Carers, as of 22nd March 2023.

This tender presents significant opportunities for businesses specialising in health and social care services, particularly those capable of delivering rapid response care. Small and medium enterprises (SMEs) and organisations within the voluntary, community, and social enterprise (VCSE) sectors are well-suited to compete for such tenders, providing they can meet the stringent response times required. Participating in such frameworks can boost business growth by securing long-term engagements and expanding service delivery across multiple regions in the UK, ensuring strategic positioning in the public procurement market.

## Notice

Call-Off from Home First Services Framework Agreement procurement reference NOTTSCC001-DN572837-53273764. The 24 Hour Response Service is an emergency home care service, the main aim of which is to maintain the independence of vulnerable adults in their own homes for as long as possible. The Service will provide vulnerable adults with access to occasional, unforeseen one off emergency care and support visits within 45 minutes in 90% of cases and within 1 hour in 100% of cases, of being contacted by a telecare call monitoring centre.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/598f704c-5b9f-42a5-8dc9-99f93645a7f2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2026 |
| Submission deadline | 4 Sep 2022 |
| Future notice date | Not specified |
| Award date | 22 Mar 2023 |
| Contract period | 31 Mar 2023 - 12 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,035,000 |
| Lots value | Not specified |
| Awards value | £1,035,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAMSHIRE COUNTY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 7QP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF16 South Nottinghamshire |
| Local authority | Rushcliffe |
| Electoral ward | Trent Bridge |
| Westminster constituency | Rushcliffe |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EAST MIDLANDS CROSSROADS - CARING FOR CARERS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 16 Jan 2026 at 13:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/598f704c-5b9f-42a5-8dc9-99f93645a7f2
- 13 Jun 2023 at 08:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/804e456d-aa6f-49a3-89ee-24f79c3b78c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/598f704c-5b9f-42a5-8dc9-99f93645a7f2
  16th January 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/804e456d-aa6f-49a3-89ee-24f79c3b78c6
  13th June 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nottinghamshire.gov.uk

## Provenance

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