---
title: "Procurement of patient messaging services for General Practice"
ocid: "ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-12-06"
---

# Procurement of patient messaging services for General Practice

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42

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## Summary

NHS Cheshire and Merseyside ICB, supported by the NHS England National Commercial and Procurement Hub, has awarded a contract for providing General Practice patient messaging services. The contract, valued at £731,277.30, was awarded to Accurx Ltd. The procurement process was a call-off from the CCS G-Cloud 13 Framework and follows a selective procurement method. The awarded contract period starts from 1st November 2024 to 31st March 2026, with an initial duration of 5 months and an option to extend for a further 12 months. The service will be delivered in the North West region of the United Kingdom, under the industry category of Short Message Service (SMS) services.

This tender presents a substantial business growth opportunity, particularly for SMEs skilled in delivering digital communication solutions within healthcare. By enhancing General Practice operations via efficient patient messaging services, businesses specialising in cloud software and digital health solutions are well-placed to compete. The successful bidder, Accurx Ltd, exemplifies the type of SME that stands to benefit from such contracts, showcasing expertise in scalable digital health services that align with modernising and improving patient communications.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Cheshire and Merseyside ICB to place a new contract for the provision of a General Practice patient messaging service . NHSCheshire and Merseyside ICB's requirement is for an patient messaging service that enables General Practice the ability to send and receive messages with Patients. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 5 months with the option to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4297c714-0d70-4c5a-8844-63886b75fb9a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2024 |
| Submission deadline | 22 Oct 2024 |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | 1 Nov 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £731,277 |
| Lots value | Not specified |
| Awards value | £731,277 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURXLTD |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212100 - Short Message Service (SMS) services

## Release History

- 6 Dec 2024 at 09:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4297c714-0d70-4c5a-8844-63886b75fb9a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4297c714-0d70-4c5a-8844-63886b75fb9a
  6th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-41f828d3-f56c-4c87-814c-8af88514cd42.json.