---
title: "GB-Leeds: LAU CRM System"
ocid: "ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEEDS ARTS UNIVERSITY"
published: "2025-05-07"
---

# GB-Leeds: LAU CRM System

Buyer: LEEDS ARTS UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43.json)

## Summary

The public procurement process for the "GB-Leeds: LAU CRM System" has been completed, with Leeds Arts University serving as the buying organisation. This contract was for the provision of an integrated Customer Relation Management (CRM) system aimed at addressing software development services, classified under the CPV code 72212445. The procurement stage is currently at the Award stage, with the contract having been awarded on 4th April 2025. With a total value of GBP 89,560, this project covers a wide geographical area, including delivery locations such as the United Kingdom, Europe, and various other regions. The contract period is set from 1st July 2025 to 30th June 2029.

This tender signifies substantial business growth opportunities, particularly for companies specialising in CRM software development. The competitive nature of this procurement process underscores the value of expertise in delivering innovative CRM solutions. Businesses with a focus on IT services, especially those positioned as Small and Medium Enterprises (SMEs) similar to Halo Service Solutions Ltd, which was awarded the contract, will find such opportunities particularly beneficial for expanding their portfolio within the public sector. Despite this opportunity having already been awarded, similar tenders in this industry category might provide promising avenues for future engagements.

## Notice

This is a Contract award notice, (under threshold) this requirement has been competitively tendered and is not a Live opportunity. Leeds Arts University (LAU) wishes to Contract for the provision of an integrated CRM system. (This opportunity is Closed). Additional information: Note this is a below threshold procurement. This is not a Live Opportunity, this is a Contract award notice this opportunity is now closed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bde63568-dee3-47d9-9e67-c3c5fb3d708a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2025 |
| Submission deadline | 3 Apr 2025 |
| Future notice date | Not specified |
| Award date | 3 Apr 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,560 |
| Lots value | Not specified |
| Awards value | £89,560 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS ARTS UNIVERSITY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 9AQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALO SERVICE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72212445 - Customer Relation Management software development services

## Release History

- 7 May 2025 at 10:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bde63568-dee3-47d9-9e67-c3c5fb3d708a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bde63568-dee3-47d9-9e67-c3c5fb3d708a
  7th May 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=946021950
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43.json.