---
title: "CWC23097 - Managed Client Caseload Information System and Tracking Service"
ocid: "ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2024-05-13"
---

# CWC23097 - Managed Client Caseload Information System and Tracking Service

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e

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## Summary

The Wolverhampton City Council has awarded a contract for the provision of a Client Caseload Information System and tracking service to Prospect Services Ltd. The contract, valued at £369,500, has a duration from 1st April 2024 to 30th September 2027. The procurement falls under the main procurement category of services and was carried out through an open procedure.

This tender opportunity for the Managed Client Caseload Information System and Tracking Service can benefit businesses in the information technology services sector. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly well-suited to compete. The contract allows for the extension by the Local Authority for two additional 1-year periods after the initial 18-month term, providing long-term growth potential for successful bidders.

## Notice

This procurement is for the provision of a Client Caseload Information System (CCIS) and a tracking service. The supplier will provide full implementation of the CCIS including management and tracking, on-going maintenance, training, data migration, and cleansing and report production as specified. The supplier will also provide a tracking service that conforms to the statutory responsibility to report to the Department for Education (DfE) on young people's post-16 activities, as well as an additional tracking service of the activities of young people aged nineteen and beyond. The initial term of the contract is for 18 months followed by the option for the Local Authority to extend for two 1 year period. Additional information: Please apply via www.wolverhamptontenders.com (you must be registered, registration is free)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eca7efa4-eccb-41ce-b38e-be54943bb299 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2024 |
| Submission deadline | 18 Dec 2023 |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | 31 Mar 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £369,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROSPECT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 13 May 2024 at 12:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eca7efa4-eccb-41ce-b38e-be54943bb299
- 16 Nov 2023 at 15:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/aac5e08c-49e0-4763-a71d-2e5c1f8f7bc6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eca7efa4-eccb-41ce-b38e-be54943bb299
  13th May 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/aac5e08c-49e0-4763-a71d-2e5c1f8f7bc6
  16th November 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wolverhampton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-421d8f97-f9fe-4900-bf7c-66661b4b400e.json.