---
title: "User Researchers / Business Analysts"
ocid: "ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2018-02-06"
---

# User Researchers / Business Analysts

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab.json)

## Summary

The recent procurement process led by H M Revenue & Customs is for the position of User Researchers / Business Analysts, classified under IT services (CPV code: 72000000). The procurement method utilised is selective, specifically a call-off from a framework agreement, with the tender stage now complete. The award was announced on 15th February 2017, and the contract is set to run from 18th February 2017 until 17th February 2019. This contract is valued at £96,000 and encompasses delivery to locations across the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom.

This tender presents substantial opportunities for businesses specialising in IT consulting and software development, particularly small and medium-sized enterprises (SMEs) that can demonstrate expertise in user research, business analysis, and service design. Companies that possess a strong background in delivering IT solutions or consultancy services and those well-versed in creating user-centred digital experiences would be particularly well-positioned to compete for similar future tenders.

## Notice

User Research Business Analysis Roadmapping Service Design

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88381b4f-22a9-4c7c-a700-36ec4d34f320 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2018 |
| Submission deadline | 16 Jan 2017 |
| Future notice date | Not specified |
| Award date | 15 Feb 2017 |
| Contract period | 18 Feb 2017 - 17 Feb 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £96,000 |
| Lots value | Not specified |
| Awards value | £96,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PA CONSULTING (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Feb 2018 at 21:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88381b4f-22a9-4c7c-a700-36ec4d34f320

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88381b4f-22a9-4c7c-a700-36ec4d34f320
  6th February 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/39fb66b8-f1cd-4bea-8d35-3e68a4ab7f9e

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-423f8b53-0011-40a7-8e4b-246e8523beab.json.