---
title: "HEE - Freshservice - RM1557.13"
ocid: "ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH EDUCATION ENGLAND"
published: "2023-03-02"
---

# HEE - Freshservice - RM1557.13

Buyer: HEALTH EDUCATION ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6.json)

## Summary

Health Education England has awarded a contract for Freshservice licences through a selective procurement process. The contract, titled "HEE - Freshservice - RM1557.13" falls under the IT software package category. The procurement stage is complete, with the tender closing on 1st February 2023. The contract period runs from 28th February 2023 to 28th February 2024.

This tender provides an opportunity for businesses in the IT services sector looking to supply software packages. The contract is with Health Education England and is valued at £30,240 in GBP. Businesses well-suited to compete are those that offer IT software solutions and can provide services aligned with Freshservice licences.

## Notice

Freshservice licences - CCS / G-CLoud 13 RM1557.13

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/27028798-8544-415c-a59f-4eca2bfd202d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2023 |
| Submission deadline | 1 Feb 2023 |
| Future notice date | Not specified |
| Award date | 23 Feb 2023 |
| Contract period | 28 Feb 2023 - 28 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,120 |
| Lots value | Not specified |
| Awards value | £30,240 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH EDUCATION ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4PL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FRESHWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 2 Mar 2023 at 12:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/27028798-8544-415c-a59f-4eca2bfd202d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/27028798-8544-415c-a59f-4eca2bfd202d
  2nd March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7d0bf089-8760-49ff-b52f-ae612a4ef065
  RM1557.13-G-Cloud-13-Call-Off-Contract-FreshService-010223 - REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-42669982-f71e-4d37-acc4-06f48ef53ec6.json.