---
title: "Complaints Data"
ocid: "ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GAMBLING COMMISSION"
published: "2022-08-25"
---

# Complaints Data

Buyer: GAMBLING COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee.json)

## Summary

The Gambling Commission has awarded a contract for the procurement of Complaints Data services in the Gambling sector. The contract, titled "Complaints Data", has a value of £24,500. The procurement method used was a selective process, specifically a call-off from a framework agreement. The contract period starts on September 10, 2022, and ends on August 31, 2024. The deadline for submitting tenders was August 9, 2022.

This tender by the Gambling Commission presents an opportunity for business growth, especially for companies providing business intelligence software solutions in the Gambling sector. Small and medium-sized enterprises (SMEs) are well-suited to compete in this tender process. Businesses interested in market intelligence and policy-making solutions within the Gambling sector can leverage this opportunity to expand their services and collaborate with the Gambling Commission.

## Notice

Complaints data information gathering within the Gambling sector. This data is used to analyse the consumer landscape, identify growing sources of detriment, market intelligence, and policy making.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/46deb880-b43d-4804-984d-cf1029d36713 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2022 |
| Submission deadline | 9 Aug 2022 |
| Future notice date | Not specified |
| Award date | 8 Aug 2022 |
| Contract period | 31 Aug 2022 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,500 |
| Lots value | Not specified |
| Awards value | £24,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GAMBLING COMMISSION |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RESOLVERCOUK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48482000 - Business intelligence software package

## Release History

- 25 Aug 2022 at 12:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/46deb880-b43d-4804-984d-cf1029d36713

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/46deb880-b43d-4804-984d-cf1029d36713
  25th August 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gamblingcommission.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-428a6d0b-05f6-4d50-9aac-a91c54a27aee.json.