---
title: "Support and Maintenance of the Education Management System (EMS) for the Isle of Wight Council"
ocid: "ocds-b5fd17-428ecf51-d488-4707-b97b-5032727f6c72"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-428ecf51-d488-4707-b97b-5032727f6c72"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-428ecf51-d488-4707-b97b-5032727f6c72.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-428ecf51-d488-4707-b97b-5032727f6c72.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2023-09-22"
---

# Support and Maintenance of the Education Management System (EMS) for the Isle of Wight Council

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-428ecf51-d488-4707-b97b-5032727f6c72

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## Summary

The Isle of Wight Council has awarded a contract for the provision of Support and Maintenance of the Education Management System (EMS). This contract, valued at £787,600, will commence on 01 April 2023 and potentially extend till 31 March 2027. Capita Business Services Limited won the contract under direct procurement. The tender process ended on 16th March 2023, followed by a 10-day standstill period. The Council is based in Newport, United Kingdom, and operates in the services industry category.

This tender opportunity by the Isle of Wight Council provides a lucrative chance for businesses specialising in system and support services to grow. As the contract involves long-term support and maintenance of a critical system, businesses with experience in similar services and capabilities to handle unique requirements would be well-suited to compete. Interested businesses should focus on demonstrating their ability to provide essential services within specified timescales and deliver optimal value to the Council's requirements.

## Notice

Provision of Support and Maintenance of the Education Management System (EMS) for the Isle of Wight Council. The contract will commence on 01 April 2023 for an initial period of three years with the option to extend for a further 12 months at the sole discretion of the Isle of Wight Council. This would mean a potential end date of 31 March 2027 if the extension provision was used. The Isle of Wight Council owns the licenses to use Capita's Education Management System (EMS) and to enable the Council to continue use of the licenses we need to have a Support and Maintenance contract in place. The only supplier capable of providing this requirement is Capita, as any other supplier used for the provision of the support and maintenance would invalidate the licenses. The Isle of Wight Council has direct awarded the contract for the Support and Maintenance of the Education Management System for the Isle of Wight Council under the KCS Procurement Services framework Y20023 (The Provision of Managed Services for Business Solutions). The Isle of Wight Council meets the criteria against which to direct award under the KCS Procurement Services framework Y20023, which includes continuity of existing goods/services from an awarded supplier, goods/services required are unique/exclusive to one manufacturer/supplier, the supplier is able to supply the required goods/services within the customers timescales and the customer is satisfied that, following their own due diligence, they can identify the supplier that offers best value for their requirement. The Isle of Wight Council issued a VEAT notice on 17th March 2023 (2023/S 000-007838) and observed a 10-day standstill period which ended at midnight on 27th March 2023. Additional information: Please note that the value listed is the potential whole life cost of the contract (3+1 years) and the end date is the last date of the potential extension option.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8148bead-23e2-4b3d-b013-b7f83ab2fbbc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2023 |
| Submission deadline | 16 Mar 2023 |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £787,600 |
| Lots value | Not specified |
| Awards value | £787,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES LIMITED (CAPITA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 22 Sep 2023 at 11:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8148bead-23e2-4b3d-b013-b7f83ab2fbbc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8148bead-23e2-4b3d-b013-b7f83ab2fbbc
  22nd September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iow.gov.uk

## Provenance

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