---
title: "WP2328 UserTesting Tool"
ocid: "ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DSIT"
published: "2026-07-20"
---

# WP2328 UserTesting Tool

Buyer: DSIT  
Current stage: Award  
OCID: ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840.json)

## Summary

The contract for the procurement titled "WP2328 UserTesting Tool" has been awarded by the Government Digital Service (GDS), part of the Department of Science, Innovation and Technology (DSIT). This procurement falls under the industry category of Software package and information systems, with a focus on delivering a user testing tool. The procurement process was completed on 15th June 2026 and transitioned to an active award stage as of the 20th of July 2026. The procurement method utilised was a selective call-off from a framework agreement. The contract is valued at £300,000 and is intended for delivery across multiple locations, including North West, London, and South West regions of the United Kingdom. The contract period is set from 1st July 2026 to 30th June 2027.

This tender presents a significant opportunity for businesses in the software development and digital services sector, particularly those offering user testing solutions, to expand their business portfolio by providing innovative and efficient testing tools to a major governmental body. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete in this market due to their adaptability and potential for innovation. The awarded supplier, USERTESTING TECHNOLOGIES LIMITED, exemplifies the type of agile and focused firms that can succeed in fulfilling such contracts, showcasing opportunities for similar enterprises to partner with or compete in future procurement processes.

## Notice

To provide Government Digital Service (GDS), part of Department of Science, Innovation and Technology (DSIT), a User Testing tool Additional information: Redacted G-cloud 14 Call-off contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a8ef505b-74d0-4656-b843-78bd1bdbce72 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2026 |
| Submission deadline | 1 Jun 2026 |
| Future notice date | Not specified |
| Award date | 14 Jun 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DSIT |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLD North West (England), TLI London, TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERTESTING TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Jul 2026 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a8ef505b-74d0-4656-b843-78bd1bdbce72

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a8ef505b-74d0-4656-b843-78bd1bdbce72
  20th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840.json.
