---
title: "Student Wellbeing Case Management System"
ocid: "ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "UNIVERSITY OF EXETER"
published: "2023-05-03"
---

# Student Wellbeing Case Management System

Buyer: UNIVERSITY OF EXETER  
Current stage: Tender  
OCID: ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11

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## Summary

The University of Exeter is seeking a partner to provide an IT system for their Student Wellbeing Service. The system should support the triaging of requests, case note storage, information sharing, risk highlighting, and alerts. The procurement stage is currently active, with the tender deadline set for 5th June 2023. The contract period is scheduled to start on 31st July 2023 and end on 30th July 2026. This opportunity falls under the "Industry specific software package" category and is open to a wide range of businesses, particularly those experienced in providing similar solutions in educational and medical settings.

The buying organisation, University of Exeter, is aiming to enhance its Wellbeing Service through the implementation of a Student Wellbeing Case Management system. Businesses with proven delivery experience in similar environments and user groups are well-suited to compete for this contract. The tender is an open procedure with a value of £120,000 GBP. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise sector (VCSE) organisations are encouraged to participate. Further details and tender documents can be accessed through the University of Exeter's website.

## Notice

The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups. The selected solution will need to facilitate; the triaging of incoming requests, store case notes, efficiently sharing information with agreed stakeholders, highlighting risks, and providing alerts - all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner. The production of accurate reports, management information and insights from our data will be critical for the success of our services, and will be key to the value that a new Student Wellbeing Case Management system delivers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/15e3d2ca-5a50-433c-a389-0f3a88e5ccca |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2023 |
| Submission deadline | 5 Jun 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jul 2023 - 30 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EXETER |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX4 4QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Duryard and St James |
| Westminster constituency | Exeter |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48180000 - Medical software package
- 48190000 - Educational software package

## Release History

- 3 May 2023 at 15:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/15e3d2ca-5a50-433c-a389-0f3a88e5ccca

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/15e3d2ca-5a50-433c-a389-0f3a88e5ccca
  3rd May 2023 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67895&B=EXETER
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
  User / Company

## Notice URLs

- http://www.exeter.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4313d408-48f4-460d-b0aa-aa1a3b8b2a11.json.