---
title: "Provision and Support of SIP Trunking service"
ocid: "ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THURROCK COUNCIL"
published: "2018-06-20"
---

# Provision and Support of SIP Trunking service

Buyer: THURROCK COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3.json)

## Summary

Thurrock Council is seeking bids for the provision and support of a SIP trunking service, with the tender identified as PS/2018/186. This procurement falls under the telecommunications industry category, specifically concerning communication services. The tender period is set to end on 23rd July 2018, with the contract expected to commence on 1st September 2018 and run until 31st August 2021. The procurement method is open, and it is classified as an above-threshold procedure. Interested bidders should ensure they register on In-Tend to view and submit their proposals.

This contract presents an excellent opportunity for companies specialising in telecommunications, particularly those familiar with Mitel IP solutions. Businesses that can provide a best value cost model and have expertise in supporting extensive Mitel calling features will be well-positioned to compete. Given the technical requirements, firms that can demonstrate capabilities in developing a standardised SIP platform for seamless migration at the end of the contract term are especially suited for this opportunity. This tender could serve as a gateway for growth in a significant public sector engagement.

## Notice

Thurrock Council currently has a Mitel IP telephony solution that supports the Council sites and a number of third parties. The solution consists of Thurrock owned onsite hardware, with a resilient backup instance in a remote data centre. The platform is supported by a third party organisation. The Mitel platform connects into a resilient SIP trunking service. This tender is for a replacement of the existing SIP trunking service. The key requirements for the winning bidder will be: ? Best value cost model ? Support for the full range of Mitel calling features ? Standardised SIP platform that will allow for easy migration at the end of the contract term Additional information: Register on In-Tend to view, download document and submit a bid Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d89cb664-2d30-4fc4-a570-d955df1a3a8d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2018 |
| Submission deadline | 23 Jul 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2018 - 31 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THURROCK COUNCIL |
| Locality | ESSEX |
| Post town | Romford |
| Postcode | RM17 6SL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH32 Thurrock |
| Local authority | Thurrock |
| Electoral ward | Grays Riverside |
| Westminster constituency | Thurrock |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 20 Jun 2018 at 10:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d89cb664-2d30-4fc4-a570-d955df1a3a8d
- 20 Jun 2018 at 10:55 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d89cb664-2d30-4fc4-a570-d955df1a3a8d
- 20 Jun 2018 at 10:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d89cb664-2d30-4fc4-a570-d955df1a3a8d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d89cb664-2d30-4fc4-a570-d955df1a3a8d
  20th June 2018 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/thurrockcouncil/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4342124f-da5e-47a9-ab97-efb54ec643e3.json.