---
title: "AT1244 Purchase of Call Monitoring System"
ocid: "ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LUTON COUNCIL"
published: "2023-09-14"
---

# AT1244 Purchase of Call Monitoring System

Buyer: LUTON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0

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## Summary

The Luton Council has awarded a contract for the purchase of a Call Monitoring System, with a total value of £150,000. The procurement method was a direct award, with the contract period starting on October 1, 2023, and ending on September 30, 2024. The tender stage ended on September 1, 2023. Businesses in the industry category of Other community, social, and personal services, especially those providing call monitoring services, may find this opportunity of interest.

The Luton Council, as the buying organisation, awarded the contract to Appello Limited. The award was published on September 14, 2023. This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the United Kingdom to engage with Luton Council. Businesses seeking contracts in the service industry and related sectors could benefit from participating in similar direct award procurements.

## Notice

Direct Award for Call Monitoring services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/daaa0830-9325-4845-a9ee-55897ff18e67 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Sep 2023 |
| Submission deadline | 1 Sep 2023 |
| Future notice date | Not specified |
| Award date | 13 Sep 2023 |
| Contract period | 30 Sep 2023 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APPELLO |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 14 Sep 2023 at 13:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/daaa0830-9325-4845-a9ee-55897ff18e67

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/daaa0830-9325-4845-a9ee-55897ff18e67
  14th September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4348f354-9238-4560-bfb6-380fb9573ea0.json.