---
title: "Hosting & Support for \"Contact Us\" Solution @ https:/contactus@dhsc.gov.uk"
ocid: "ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH"
published: "2018-12-21"
---

# Hosting & Support for "Contact Us" Solution @ https:/contactus@dhsc.gov.uk

Buyer: DEPARTMENT OF HEALTH  
Current stage: Award  
OCID: ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d.json)

## Summary

The Department of Health has successfully awarded a contract for the provision of hosting and support services for the "Contact Us" solution. This procurement is categorised within the software package and information systems industry and was finalised on 6th December 2018. The contract, worth £13,700, will run from 1st January 2019 until 31st December 2020. This procurement was completed through a direct method as a single tender action below the threshold, indicating an expedited process for engaging a supplier.

This tender presents a lucrative opportunity for small and medium-sized enterprises (SMEs) with capabilities in software and support services. Businesses specialising in online form solutions or IT support will find themselves particularly well-suited to compete for similar future tenders. The work involves managing hosted instances of online solutions, catering to a potential volume of 30,000 submissions per year, thus highlighting an environment conducive to innovation and service delivery improvement in the health sector.

## Notice

The Services to be provided by the Supplier under the above Lot are listed in Framework Section 2 and outlined below: - Two hosted instances of "Online Forms Solution" - Max volume of 30,000 submissions per year - 4 hours support per month

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9431999e-cb36-4146-a094-b5010f58a10c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2018 |
| Submission deadline | 6 Dec 2018 |
| Future notice date | Not specified |
| Award date | 6 Dec 2018 |
| Contract period | 1 Jan 2019 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,700 |
| Lots value | Not specified |
| Awards value | £13,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AXIS 12 |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 21 Dec 2018 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9431999e-cb36-4146-a094-b5010f58a10c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9431999e-cb36-4146-a094-b5010f58a10c
  21st December 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eb232466-a2b4-4838-b74f-92ce6b3a142b
  Contract redacted for publication via Contracts Finder

## Notice URLs

- http://www.gov.uk/government/organisations/department-of-health-and-social-care

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-434b60bf-f71d-4c68-8392-10151788674d.json.