--- title: "Pre-Market Engagement: Fostering CRM System" ocid: "ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LEICESTER CITY COUNCIL" published: "2020-11-06" --- # Pre-Market Engagement: Fostering CRM System Buyer: LEICESTER CITY COUNCIL Current stage: Planning OCID: ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f.json) ## Summary The Leicester City Council is currently in the planning stage for a procurement titled "Pre-Market Engagement: Fostering CRM System". This initiative aims to improve communication methods with both potential and existing foster carers, enhancing recruitment performance within the Children's Social Care sector. The engagement is set to conclude on 20 November 2020, providing interested parties with a timeframe to participate. The project falls under the software package and information systems category and the engagement notice was published on 6 November 2020. This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in customer relationship management solutions. With the aim to explore modern methods and technologies, providers that can showcase innovative CRM systems or enhanced communication strategies will be particularly well-suited to engage with this process. The insights gained from this pre-market engagement will inform a future full procurement exercise, enabling competitive firms to position themselves effectively for upcoming contracts. ## Notice Leicester City Council is responsible for Children's Social Care, which includes the recruitment of new foster carers. In an effort to improve our recruitment performance we need to employ new methods that will help us communicate with potential and existing foster carers. This proposed CRM (Customer Relationship Management) system will help us retain existing carers and increase conversion rates and discoverability of new applicants.Through this pre-market engagement, we hope to gain insight into what solutions are available and how the council can gain from modern methods and technologies. We aim to apply these insights to inform a business case and gain approval for a full procurement exercise in the future. To view the documentation for this opportunity please use the link provided in the Additional Details section below. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/571dfa6c-eabc-490d-a5ee-a6f20fde1bf8 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Nov 2020 | | Submission deadline | Not specified | | Future notice date | 20 Nov 2020 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEICESTER CITY COUNCIL | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE1 6TH | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF21 Leicester | | Local authority | Leicester | | Electoral ward | Castle | | Westminster constituency | Leicester South | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 6 Nov 2020 at 13:37 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/571dfa6c-eabc-490d-a5ee-a6f20fde1bf8 - 6 Nov 2020 at 12:51 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dafabd7f-eac1-4806-a6e5-3cecbaa67982 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/571dfa6c-eabc-490d-a5ee-a6f20fde1bf8 6th November 2020 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/dafabd7f-eac1-4806-a6e5-3cecbaa67982 6th November 2020 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert/?advertId=fa31504a-2c20-eb11-8105-005056b64545 To view the documentation for this opportunity please use the link provided: ## Notice URLs - http://www.leicester.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4356ae0e-d9b8-43de-8b2a-86a9de371c9f.json.