---
title: "Provision of 24/7 365 Managed Support service"
ocid: "ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST"
published: "2020-05-13"
---

# Provision of 24/7 365 Managed Support service

Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823.json)

## Summary

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust has completed a tender for the "Provision of 24/7 365 Managed Support service," classified under the industry category of Network Operating Systems. The procurement process, initiated on 1st April 2020, is set to last until 31st March 2023, with an award value of £78,120. This selective procurement method was conducted via a call-off from a framework agreement, and the tender period concluded on 31st March 2020.

This contract presents substantial opportunities for small and medium-sized enterprises (SMEs) that offer managed IT support services, particularly for those specialising in network operations. Companies looking to enhance their portfolio in service provision should consider competing for such contracts to benefit from the NHS’s ongoing need for reliable support services, enabling growth and establishing long-term partnerships within the healthcare sector.

## Notice

Provision of 24/7 365 Managed Support service 2020/2023

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fba591e5-46d3-4210-96d8-b218d94513d8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2020 |
| Submission deadline | 31 Mar 2020 |
| Future notice date | Not specified |
| Award date | 30 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £78,120 |
| Lots value | Not specified |
| Awards value | £78,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 4ET |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Springwood |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32425000 - Network operating system

## Release History

- 13 May 2020 at 11:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fba591e5-46d3-4210-96d8-b218d94513d8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fba591e5-46d3-4210-96d8-b218d94513d8
  13th May 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-43627dd5-d5ae-40c7-b016-0d514a533823.json.