--- title: "INTEGRATED LAND AND PROPERTY-BASED IT CASE MANAGEMENT SOLUTION" ocid: "ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON BOROUGH OF HAMMERSMITH & FULHAM" published: "2021-07-13" --- # INTEGRATED LAND AND PROPERTY-BASED IT CASE MANAGEMENT SOLUTION Buyer: LONDON BOROUGH OF HAMMERSMITH & FULHAM Current stage: Tender OCID: ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45.json) ## Summary The London Borough of Hammersmith & Fulham is conducting a procurement process for an "Integrated Land and Property-Based IT Case Management Solution" vital for various regulatory services. The tender is in the active stage, with a submission deadline on 16 August 2021. The successful solution will significantly enhance services across multiple departments including planning, environmental health, and building control. The contract is expected to commence on 20 March 2022 and will last until 19 March 2027. This procurement method follows a competitive procedure with negotiation, with an industry classification in software supply services. This tender presents a valuable opportunity for businesses engaged in software development, particularly those with experience in integrated IT solutions for public sector operations. Small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) are encouraged to participate, as the buying authority actively seeks innovative approaches that can streamline service delivery and improve customer experience. Companies that specialise in electronic document management systems and regulatory compliance tools would find this tender particularly suitable. ## Notice The Authority requires an integrated land and property-based IT case management solution for multiple regulatory services across the authority. The solution will be highly embedded within the organisation and underpin many business processes and cases. It is an essential element in determining many regulatory and compliance functions and is business critical for the following services: - Planning (applications, appeals, enforcement, listed buildings, tree preservation orders, development condition monitoring) - Building Control (including contraventions and dangerous structures) - Environmental Health (accident reports, commercial premises, service requests, infectious diseases, pest control, pollution prevention and control, private water supplies) - Law Enforcement Team (environmental enforcement, tackling anti-social behaviour, issuing enforcement notices and fixed penalty notices) - Land Charges - Private Sector Housing (residential premises, housing assistance grants, service requests, licensing houses in multiple occupation (HMO's)) - Trading Standards (business register, service requests, risk analysis, Consumer Direct interface) - Contaminated Land (register of land which has hosted uses that may lead to contamination) - Licensing (licensed premises and individuals covering alcohol, gambling, and all other licensable activities) - Local Land and Property Gazetteer (LLPG) (street naming and numbering). The solution must also incorporate broad, overarching functionality such as an electronic document management system (EDMS) which will hold all records for the relevant cases and will enable fast, reliable access to all documents for all users and mobile working capability. The new solution must support the over-arching ambition of H&F to deliver an improved, more joined up customer experience for residents by improving and broadening channels through which the customer can access services. The aim is for the new solution to be Live by 20 March 2023. Additional information: All tender documents are available on www.capitalEsourcing.com. All tender submissions shall be submitted via the e-tendering platform www.capitalEsourcing.com ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e20552fd-3dcb-4a80-b194-8e659f4b98ba | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Jul 2021 | | Submission deadline | 16 Aug 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 20 Mar 2022 - 19 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF HAMMERSMITH & FULHAM | | Locality | LONDON | | Post town | West London | | Postcode | W6 9JU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Hammersmith and Fulham | | Electoral ward | Hammersmith Broadway | | Westminster constituency | Hammersmith and Chiswick | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72268000 - Software supply services ## Release History - 13 Jul 2021 at 09:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e20552fd-3dcb-4a80-b194-8e659f4b98ba ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e20552fd-3dcb-4a80-b194-8e659f4b98ba 13th July 2021 - Opportunity notice on Contracts Finder - https://www.capitalesourcing.com e-tendering platform ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4382c797-c44b-48b2-82ee-2e8ffbe3ac45.json.