---
title: "Sunrise ITSM Annual Fee year 3 of 3"
ocid: "ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2021-04-08"
---

# Sunrise ITSM Annual Fee year 3 of 3

Buyer: NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e

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## Summary

The NHS Midlands and Lancashire Commissioning Support Unit is conducting a procurement process for the "Sunrise ITSM Annual Fee year 3 of 3," which falls under the category of Information Technology Services. The procurement method is selective, with the tender period having ended on 2nd March 2021 and the contract period commencing on 9th March 2021, set to conclude on 31st March 2024. The total value of the contract is £111,496 and the primary delivery address for the services is located in West Bromwich, England.

This opportunity is ideal for businesses that specialise in IT services, particularly those with experience in service desk solutions and framework agreements. As the procurement method used is a call-off from a framework agreement, companies already on relevant frameworks may find it easier to participate. Competing businesses could include both medium-sized enterprises and larger providers like Softcat PLC, which has already been awarded this contract.

## Notice

Sunrise Service Desk Renewal Additional information: ITT via Health Trust Europe ICT Solutions framework, Lot 2

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f9210681-7b5b-4bd0-a8a9-443bddcef734 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2021 |
| Submission deadline | 2 Mar 2021 |
| Future notice date | Not specified |
| Award date | 9 Mar 2021 |
| Contract period | 9 Mar 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £111,496 |
| Lots value | Not specified |
| Awards value | £111,496 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | WEST BROMWICH |
| Post town | Birmingham |
| Postcode | B70 9LD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | West Bromwich Central |
| Westminster constituency | West Bromwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 8 Apr 2021 at 07:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f9210681-7b5b-4bd0-a8a9-443bddcef734

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f9210681-7b5b-4bd0-a8a9-443bddcef734
  8th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4395e6a7-adee-4e31-a527-1dae7d45a27e.json.