---
title: "The Domestic Retrofit One-Stop Shop is one element of the larger Local Energy Advice Demonstrator (LEAD) project for which SCC have won a Government Grant funded by the Department for Energy Security and Net Zero (DESNZ) and administered by the Greater Southeast Net Zero Hub (GSENZH). The other main element of the LEAD project is an in-person energy advice and thermal imaging service known as the Home Energy Advice Taskforce ('HEAT') which has reached over 550 households to date. A Home Decarbonisation Loan pilot scheme is also being explored as part of LEAD. The intention for the Domestic Retrofit One-Stop Shop is to procure an established provider with experience in"
ocid: "ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SURREY COUNTY COUNCIL"
published: "2024-08-19"
---

# The Domestic Retrofit One-Stop Shop is one element of the larger Local Energy Advice Demonstrator (LEAD) project for which SCC have won a Government Grant funded by the Department for Energy Security and Net Zero (DESNZ) and administered by the Greater Southeast Net Zero Hub (GSENZH). The other main element of the LEAD project is an in-person energy advice and thermal imaging service known as the Home Energy Advice Taskforce ('HEAT') which has reached over 550 households to date. A Home Decarbonisation Loan pilot scheme is also being explored as part of LEAD. The intention for the Domestic Retrofit One-Stop Shop is to procure an established provider with experience in

Buyer: SURREY COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f

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## Summary

Surrey County Council has entered the award stage of its procurement process to secure a provider for the Domestic Retrofit One-Stop Shop, a component of the Local Energy Advice Demonstrator (LEAD) project. This initiative is part-funded by a government grant from the Department for Energy Security and Net Zero (DESNZ) and administered by the Greater Southeast Net Zero Hub (GSENZH). The project aims to deliver a comprehensive retrofit solution for improving home energy efficiency. Key dates include a tender period ending on 24th July 2024, with the contract running from 21st August 2024 to 31st March 2025. The procurement is classified under the industry category “Electricity, heating, solar and nuclear energy,” with a total value of £177,000 GBP, and the method involved was a competitive quotation for contracts below the threshold.

This tender presents an excellent opportunity for businesses specialising in energy efficiency solutions, especially those experienced in managing end-to-end retrofit services. Ideal candidates would include firms skilled in customer management, coordination of works, and quality assurance. Additionally, businesses with proven expertise in maintaining a network of retrofit assessors, coordinators, installers, and contractors are highly suited. SMEs are particularly encouraged to participate, introducing significant potential for growth and expanding service offerings within Surrey and potentially broader regions such as the Channel Islands, British Overseas Territories, and other parts of the UK and Europe.

## Notice

The Domestic Retrofit One-Stop Shop is one element of the larger Local Energy Advice Demonstrator (LEAD) project for which SCC have won a Government Grant funded by the Department for Energy Security and Net Zero (DESNZ) and administered by the Greater Southeast Net Zero Hub (GSENZH). The other main element of the LEAD project is an in-person energy advice and thermal imaging service known as the Home Energy Advice Taskforce ('HEAT') which has reached over 550 households to date. A Home Decarbonisation Loan pilot scheme is also being explored as part of LEAD. The intention for the Domestic Retrofit One-Stop Shop is to procure an established provider with experience in delivering a comprehensive, centralized and streamlined, end-to-end retrofit solution for homeowners and landlords interested in improving their homes' energy efficiency, with benefits including energy bill reductions, health improvement carbon reductions. The procured organisation will act as the delivery partner and managing agent for the service, bringing experience in all facets of an end-to-end service including customer handling, coordination of works and, ideally, quality assurance. They should also preferably have experience in managing and vetting a network of trusted retrofit assessors, coordinators, installers and contractors, as well as be open to developing the local supply chain in Surrey. More details will follow in the RFQ and spec.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ef7c6b3-4aac-414e-8bad-83941ec04b28 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2024 |
| Submission deadline | 24 Jul 2024 |
| Future notice date | Not specified |
| Award date | 18 Aug 2024 |
| Contract period | 20 Aug 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £177,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY COUNTY COUNCIL |
| Locality | REIGATE |
| Post town | Redhill |
| Postcode | RH2 8EF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Reigate and Banstead |
| Electoral ward | South Park & Woodhatch |
| Westminster constituency | Reigate |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FF FURBNOW |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 65 - Public utilities
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 09300000 - Electricity, heating, solar and nuclear energy
- 09310000 - Electricity
- 31682000 - Electricity supplies
- 38551000 - Energy meters
- 38554000 - Electricity meters
- 65300000 - Electricity distribution and related services
- 71314000 - Energy and related services
- 71314200 - Energy-management services

## Release History

- 19 Aug 2024 at 14:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ef7c6b3-4aac-414e-8bad-83941ec04b28
- 3 Jul 2024 at 11:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f352dfb9-a6e1-4d78-ae21-740e2dd4f995

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ef7c6b3-4aac-414e-8bad-83941ec04b28
  19th August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f352dfb9-a6e1-4d78-ae21-740e2dd4f995
  3rd July 2024 - Opportunity notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login?cid=surreycc
  Proactis Supplier Network

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-439fcc58-5020-443e-ac63-0cfcc8902c6f.json.