---
title: "Innovation Week - SR265932989"
ocid: "ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HM REVENUE AND CUSTOMS"
published: "2019-10-02"
---

# Innovation Week - SR265932989

Buyer: HM REVENUE AND CUSTOMS  
Current stage: Tender  
OCID: ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095

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## Summary

HM Revenue and Customs (HMRC) is conducting a tender titled "Innovation Week - SR265932989", aimed at exploring emerging technologies to tackle key business challenges in the information technology services industry. The procurement process is currently in the planning stage, with a tender period concluding on 1st January 2020. Following this event, HMRC anticipates selecting certain solutions for investment and development of proof of concepts to shape future designs. The event will take place in Telford, UK, and is targeted at a range of global delivery addresses including British Overseas Territories, Europe, and the United Kingdom.

This tender presents a significant opportunity for businesses specialising in innovative technology solutions, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that can present creative, high-quality ideas that align with HMRC’s strategic business objectives are well-positioned to compete. The focus on enhancing data exploitation, improving customer experience, and promoting employee engagement makes this a suitable opportunity for firms with expertise in data analytics, customer service technologies, and employee engagement solutions.

## Notice

HMRC are looking to hold an innovation event inviting suppliers to present emerging technology which could address some key business challenges. The business drivers for this event is to consider how we utilise technology to: *Exploit data *Improve customer experience and encourage self serve *Enhance employee engagement As a result of the Innovation HMRC then expects to invite a select number of solutions, where we will invest in developing proof of concepts that can be used to shape future design. *Creativity, quality and boldness of ideas *How ideas align to business strategic objectives and opportunities they present *Whether idea provides full or part solution to business challenges

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62729ecf-c6eb-41a2-97b2-92863a3548bf |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2019 |
| Submission deadline | 1 Jan 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jan 2020 - 30 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM REVENUE AND CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 2 Oct 2019 at 08:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/62729ecf-c6eb-41a2-97b2-92863a3548bf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/62729ecf-c6eb-41a2-97b2-92863a3548bf
  2nd October 2019 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=432955301
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-43e600c0-a1ef-4599-b069-a238c3a58095.json.