---
title: "Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)"
ocid: "ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MUSEUM OF LONDON"
published: "2023-12-29"
---

# Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)

Buyer: MUSEUM OF LONDON  
Current stage: Award  
OCID: ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca)  
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## Summary

The Museum of London has awarded a contract for Development and Design Services, including the creation of a new website, collections online, ticket purchase path, and CRM. The contract, worth £460,000 GBP, was awarded through a selective procurement process. The contract period is from December 29, 2023, to April 30, 2024. The buying organisation, Museum of London, is located in London, United Kingdom, and the procurement stage is completed as of the award date on September 5, 2023.

This tender presents an opportunity for service providers specializing in IT services, consulting, software development, and support. Businesses with expertise in website development, CRM systems, and digital transformation services would be well-suited to compete. The Museum of London has identified specific workstreams for the project, offering potential suppliers the chance to deliver these services either wholly or in parts. The contract also emphasises the importance of collaborating with the Museum as they undergo their Digital Transformation Strategy.

## Notice

As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4a67c5d9-fd0c-4cee-bb23-0e9786708198 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Dec 2023 |
| Submission deadline | 31 May 2023 |
| Future notice date | Not specified |
| Award date | 4 Sep 2023 |
| Contract period | 29 Dec 2023 - 30 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £460,000 |
| Lots value | Not specified |
| Awards value | £460,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MUSEUM OF LONDON |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 5HN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Aldersgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BUREAU CONSULTING; TORCHBOX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Dec 2023 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4a67c5d9-fd0c-4cee-bb23-0e9786708198

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4a67c5d9-fd0c-4cee-bb23-0e9786708198
  29th December 2023 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=832355096
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-440320d2-7527-4c6b-a22d-3a6b5f664cca.json.