---
title: "To supply a managed service for street marshals"
ocid: "ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TAUNTON TOWN COUNCIL"
published: "2024-07-26"
---

# To supply a managed service for street marshals

Buyer: TAUNTON TOWN COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790

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## Summary

Taunton Town Council has awarded a contract for the managed service of street marshals, which falls under the security services industry category (CPV code 79710000). The contract, valued at £40,000, spans from 1st August 2024 to 31st July 2025 and focuses on enhancing safety and well-being in Taunton's town centre. The procurement was conducted using an open procedure and included a deadline for tender submissions by 30th May 2024. The official address for submission and all related correspondence was Deane House, Belvedere Road, Taunton TA1 1HE. Craig Stone from Taunton Town Council is the primary contact. The awarded contract was published on 26th June 2024, with SWL Security Services Limited, a small to medium enterprise (SME), being the successful supplier.

This tender presents ample opportunities for businesses specialising in security and community safety services. Companies with expertise in managing street marshals and possessing relevant certifications like SIA, conflict management, and safeguarding training can leverage this contract to expand their service portfolio and strengthen their presence in the public safety sector. The project requires providers to engage with diverse town centre users, work closely with local businesses, and support the local policing team, making it a suitable venture for SMEs invested in community-oriented security solutions. Firms that can offer a robust physical presence, educate the public, provide detailed intelligence, and assist with crime reduction will find this contract particularly aligned with their capabilities.

## Notice

To supply a managed service for street marshals from August 2024 through to July 2025. The street marshals will be responsible for creating a safe, friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues and have an increased presence to deter ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; * SIA * Conflict management * Physical intervention * Safeguarding children * Vulnerable adult protection * Welfare and vulnerability engagement * "Ask for Angela" * Anti-racism / LGBTQA+ * First Aid * Prevention of violence against women and girls. Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, via the marshals ranging from verbal abuse, shoplifting and more serious crime towards businesses via the radio link system and a crime reduction software, for example Sentry. Street marshals can help in the following ways; * To provide reassurance by having a physical presence * Be the eyes and ears on the ground to provide accurate and detailed intelligence. * Educate members of littering and dog fouling and to help preserve the environment. * Deterring conspiracy to commit a crime. * Act as point of contact for enquiries and help and support visitors when needed. * Support vulnerable people. * Act as a professional witness. * A point of contact for businesses to assist with reporting crime and other ASB issues. * Carry out any initiatives that derive from the Town Council. A full specification can be found below; Tenders may be submitted in a sealed envelope marked 'Tender - ASB, Operations and Events Manager, Taunton Town Council, Deane House, Belvedere Road, Taunton TA1 1HE. Tenders by post or by email must be received by 5pm on 30 May 2024 Tenders received after 5pm on 30 May 2024 will not be considered.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3bbaa720-0211-47fd-a4d0-63ae09fc156c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jul 2024 |
| Submission deadline | 30 May 2024 |
| Future notice date | Not specified |
| Award date | 2 Jun 2024 |
| Contract period | 31 Jul 2024 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TAUNTON TOWN COUNCIL |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 9QQ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Bishop's Hull & Taunton West |
| Westminster constituency | Taunton and Wellington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SWL SECURITY SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 26 Jul 2024 at 09:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3bbaa720-0211-47fd-a4d0-63ae09fc156c
- 26 Jun 2024 at 15:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3bbaa720-0211-47fd-a4d0-63ae09fc156c
- 25 Apr 2024 at 08:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c052f0ea-8baa-4889-8a9d-163a843ac77a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3bbaa720-0211-47fd-a4d0-63ae09fc156c
  26th July 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c052f0ea-8baa-4889-8a9d-163a843ac77a
  25th April 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0b335c6d-cbbe-4c0f-835b-247035712319

## Notice URLs

- http://www.taunton-tc.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4407d375-2329-4bdd-b2ba-3321cb7dd790.json.