---
title: "Self-Service Customer Portal (471-AHL) - AWARD"
ocid: "ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ALLIANCE HOMES"
published: "2022-11-16"
---

# Self-Service Customer Portal (471-AHL) - AWARD

Buyer: ALLIANCE HOMES  
Current stage: Award  
OCID: ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5

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## Summary

The procurement process for the Self-Service Customer Portal services is being carried out by Alliance Homes. The title of the contract is 'Self-Service Customer Portal (471-AHL) - AWARD'. The procurement falls under the 'services' industry category. The procurement method used is 'selective' with a 'Restricted procedure'. The contract involves a value of £390,000 and has a contract period starting from 17th November 2022 until 31st March 2026. The tender period ends on 13th June 2022. The procuring organization is based in Portishead, North Somerset, United Kingdom.

This tender for the provision of Self-Service Customer Portal services by Alliance Homes offers opportunities for businesses in the service industry, especially those providing application service, customer relation management software, and content management software. Small and medium-sized enterprises (SMEs) are well-suited to compete in this procurement process. Businesses must focus on delivering high-quality software services to secure the opportunity for growth and collaboration with Alliance Homes.

## Notice

Procurement for the provision of Self-Service Customer Portal services. Full details are available through the Alliance Homes e-Tendering portal: https://in-tendhost.co.uk/alliancehomes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4f7d868-a44b-4f62-8aed-a3f8294e60c0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2022 |
| Submission deadline | 13 Jun 2022 |
| Future notice date | Not specified |
| Award date | 16 Nov 2022 |
| Contract period | 17 Nov 2022 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £390,000 |
| Lots value | Not specified |
| Awards value | £281,762 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ALLIANCE HOMES |
| Locality | - |
| Post town | Bristol |
| Postcode | BS20 7AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Portishead East |
| Westminster constituency | North Somerset |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALLNET |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 48780000 - System, storage and content management software package
- 48783000 - Content management software package
- 72416000 - Application service providers

## Release History

- 16 Nov 2022 at 09:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4f7d868-a44b-4f62-8aed-a3f8294e60c0
- 16 Nov 2022 at 09:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4f7d868-a44b-4f62-8aed-a3f8294e60c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d4f7d868-a44b-4f62-8aed-a3f8294e60c0
  16th November 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.alliancehomes.org.uk
- https://in-tendhost.co.uk/alliancehomes

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4408154e-c08e-4d1e-b5de-ca9ec3fa99c5.json.