---
title: "Managed Telephony"
ocid: "ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF LINCOLN"
published: "2023-04-04"
---

# Managed Telephony

Buyer: UNIVERSITY OF LINCOLN  
Current stage: Award  
OCID: ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8.json)

## Summary

The University of Lincoln has awarded a contract for "Managed Telephony" under the G-Cloud 13 framework. The procurement exercise aimed to appoint a provider offering a Cloud-based Managed IP Telephony services solution integrating with Microsoft Teams. The contract value is £453,623.93 GBP, and the contract period is from April 1, 2023, to March 31, 2026. The procurement method was selective, calling off from a framework agreement, with the tender closing on February 28, 2023, and the Award date on March 31, 2023, in Lincoln, England.

This tender presents an opportunity for businesses providing IP telephone services to compete for contracts in the university services sector. Companies with expertise in cloud-based telephony solutions, voice communications integration with Microsoft Teams, and global PSTN access would be well-suited to participate. The University of Lincoln, as the buying organization, seeks innovative solutions that can scale according to changing requirements, offering a comprehensive communications solution for enhanced productivity.

## Notice

This procurement exercise was conducted using the G-Cloud 13 framework, to appoint a provider that would be able to offer the University a Cloud based Managed IP Telephony services solution. The solutions integrates with Microsoft Teams, offering flexibility in design and scale that would allow the University to meets its changing requirements and that could be adapted, and scaled, to also facilitate its clearing requirements each year. The service solution offers a global PSTN (public switched telephone network) access via a voice for Microsoft Teams integration. This will Increase productivity and offer a full communications solution, including telephony, voicemail, video calls, conference calls, data sharing, online meetings, call recording, customer analytics, internet fax etc. The call plans, per user per month, can be adapted and offer UK local, national and mobile numbers, which can be flexible to the University's design and need.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5bfe323d-b530-4d3a-bee9-b75cfed36dc2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2023 |
| Submission deadline | 28 Feb 2023 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £453,623 |
| Lots value | Not specified |
| Awards value | £453,623 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF LINCOLN |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN6 7TS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Boultham |
| Westminster constituency | Lincoln |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64215000 - IP telephone services

## Release History

- 4 Apr 2023 at 15:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5bfe323d-b530-4d3a-bee9-b75cfed36dc2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5bfe323d-b530-4d3a-bee9-b75cfed36dc2
  4th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-440c0ae6-9f1e-46ad-b7ce-0663331054d8.json.