---
title: "Provision of CPS Social Media Monitoring"
ocid: "ocds-b5fd17-4410f50e-e6ac-45e7-ae42-29961e9f1fe2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4410f50e-e6ac-45e7-ae42-29961e9f1fe2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4410f50e-e6ac-45e7-ae42-29961e9f1fe2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4410f50e-e6ac-45e7-ae42-29961e9f1fe2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2024-10-18"
---

# Provision of CPS Social Media Monitoring

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-4410f50e-e6ac-45e7-ae42-29961e9f1fe2

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## Summary

The Crown Prosecution Service (CPS) has completed the procurement process for the "Provision of CPS Social Media Monitoring," a service aimed at enhancing their social media tracking capabilities. This contract falls under the "Software package and information systems" industry category, with services to be delivered across various locations, including the British Overseas Territories and the United Kingdom. The process, which was conducted using a selective procurement method via a call-off from a framework agreement, saw its tender period end on 1st September 2024, and the contract is set to commence on 2nd September 2024, running until 1st September 2027. CPS, based in London, England, has awarded the contract valued at £191,100 to SocialSignin Limited (trading as Orlo).

This contract presents significant opportunities for businesses specialising in social media monitoring and analytics, particularly those with innovative software solutions capable of meeting government requirements. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) will find this tender highly suitable, given its emphasis on these types of organisations. The awarded supplier, Orlo, is expected to significantly contribute to the CPS's capability in managing social media challenges and opportunities, providing a viable growth avenue for similar tech firms to engage in public sector contracts.

## Notice

Ensuring robust Social Media Monitoring services is now a mandatory practice across all UK government departments by Cabinet Office, allowing them to track public sentiment, identify emerging issues, and respond effectively. Social Media Monitoring tool has now been used by CPS Commercial and has proved to be the ideal analytical tool for the Team. The awarded supplier will be expected to be involved in the growth of the CPS social media requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83aee70e-6dad-4cc9-9ad1-756c1bf0a00b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | 31 Aug 2024 |
| Future notice date | Not specified |
| Award date | 29 Aug 2024 |
| Contract period | 1 Sep 2024 - 1 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £191,100 |
| Lots value | Not specified |
| Awards value | £191,100 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON, |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIALSIGNIN LIMITED (TRADING AS ORLO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Oct 2024 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/83aee70e-6dad-4cc9-9ad1-756c1bf0a00b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/83aee70e-6dad-4cc9-9ad1-756c1bf0a00b
  18th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fd7f2a83-dfd3-4dab-b91f-f828f9ad7905
  Redacted Contract

## Provenance

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