---
title: "IT Infrastructure Support and Maintenance Service"
ocid: "ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FORESTRY COMMISSION"
published: "2024-04-11"
---

# IT Infrastructure Support and Maintenance Service

Buyer: FORESTRY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2.json)

## Summary

The Forest Research, represented by the Forestry Commission, has issued a procurement for IT Infrastructure Support and Maintenance Services under the title CR2023/24/020 Rev 1. The procurement falls under the IT services category, with a total value of £60,000 GBP. The tender is in the active stage, with the tender period ending on 27th October 2023. The contract period will start on 6th November 2023 and end on 5th November 2024. Interested parties must express their interest by 13th October 2023 through email to lisa.canning@forestresearch.gov.uk.

This tender offers an opportunity for businesses to compete for providing IT services to Forest Research. The procurement method is a limited competitive quotation process. Businesses in the IT services sector, particularly those offering consulting, software development, and Internet support, are well-suited to compete. The emphasis is on the relevance and appropriateness of the proposed solutions to Forest Research's requirements and working methods, making it essential for businesses to tailor their submissions to align closely with Forest Research's operational needs.

## Notice

Forest Research are seeking proposals for the services described in the attached document titled CR2023/24/020_Infrastructure_Support_and_Maintenance_Service_Procurement_Specification. Your proposal should include the following: A proposal to address each of the requirements in the document, a maximum of 15 pages in length. A presentation to explain how your service is the 'best fit' for this requirement, how you will deliver the service and how you will work with FR. A minimum of two case studies and references from other business, ideally similar in nature and/or scale to this requirement. A commercial spreadsheet to include (a) the costs for each of the service elements (including optional, clearly separated) and (b) a rate card for professional services. A service credit/penalty regime. Evidence of Cyber Essentials certification. The weightings below apply to this requirement and ensure the relative importance of each section is correctly reflected in the overall scores applied. 60% - non price criteria - relevance and appropriateness of the solution to our requirements and 'fit' of the bidders way of working and delivery, against FR's own objectives and operational needs. 40% price criteria. The price score and the non-price score will be combined to give the overall tender score for each tender. Additional information: Please express your interest in this tender in order to allow us to notify you of any questions we may receive and the answers given. Expressions of interest and/or any questions regarding this ITT should be made by email to lucy.penny@forestresearch.gov.uk no later than 14.00hrs on Friday 13 October 2023. All bidder's who confirm their interest by the above deadline will receive a Non-Disclosure Agreement ("NDA"), which they are to sign and return. The signing of this NDA will allow bidders to receive further technical information. If you do not express your interest by this date you will not receive the information required to complete the tender.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e82588a8-3b4c-4190-b866-c9e00a3d09ba |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2024 |
| Submission deadline | 16 Nov 2023 |
| Future notice date | Not specified |
| Award date | 9 Apr 2024 |
| Contract period | 30 Apr 2024 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £85,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FORESTRY COMMISSION |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS16 1EJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ELYSIANIT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Apr 2024 at 10:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e82588a8-3b4c-4190-b866-c9e00a3d09ba
- 25 Oct 2023 at 14:02 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2613be91-d570-4a5f-a2cf-3b63f858d638
- 6 Oct 2023 at 13:55 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2613be91-d570-4a5f-a2cf-3b63f858d638
- 6 Oct 2023 at 12:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2613be91-d570-4a5f-a2cf-3b63f858d638
- 5 Oct 2023 at 14:35 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2613be91-d570-4a5f-a2cf-3b63f858d638
- 5 Oct 2023 at 09:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2613be91-d570-4a5f-a2cf-3b63f858d638

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e82588a8-3b4c-4190-b866-c9e00a3d09ba
  11th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2613be91-d570-4a5f-a2cf-3b63f858d638
  25th October 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/92e716d1-5bbd-4c25-9f54-9707391cbb9a
  Specification of required services.
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/43a7f667-0da1-4c92-9a99-a2aa1dfeaa95
  Terms and Conditions of Contract.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-442ee8c6-86a2-42a3-aa87-f8833af188e2.json.
