---
title: "Support to generate feedback on the HMRC Charter and Professional Standards"
ocid: "ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2021-06-10"
---

# Support to generate feedback on the HMRC Charter and Professional Standards

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c.json)

## Summary

The procurement process for the project titled "Support to generate feedback on the HMRC Charter and Professional Standards" was conducted by H M Revenue & Customs, focusing on the consultancy services industry. The procurement was undertaken through a direct method, specifically a single tender action beneath the threshold. The contract, valued at £106,280, is currently active and runs from 9th June 2021 to 9th December 2021. Notably, the tender period ended on 7th June 2021, marking the conclusion of the opportunity for new submissions.

This tender presents an excellent opportunity for businesses specialising in consultancy and research services, particularly those that can navigate cultural and compliance challenges within large organisations. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract, offering innovative approaches to embed compliance standards and improve communication strategies within public sector institutions. The successful contractor, Linguistic Landscapes Limited, will work closely with HMRC to enhance their operational effectiveness, presenting a chance for like-minded businesses to showcase their expertise in similar future opportunities.

## Notice

The work which will be undertaken by the Contractor has distinct strands of activity, addressing cultural challenges with embedding the Compliance Professional Standards and wider issues with our communications and products around quality and customer experience: A. Provide the foundations for embedding the Compliance Professional Standards (CPS) into how people work every day -develop a map of the challenges and the potential ways forward B. To create a single story which pulls together the HMRC Values, Our Commitments, Respect at Work (R@W), HMRC Charter, Compliance Professional Standards and the Race Equality Action Plan so they all support each other and are anchored in a common HMRC purpose. C. Share insights and explore implications with the Senior Leadership Team in working sessions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/568aaf8e-dd51-4e90-ae66-5a9cc043507e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2021 |
| Submission deadline | 7 Jun 2021 |
| Future notice date | Not specified |
| Award date | 7 Jun 2021 |
| Contract period | 8 Jun 2021 - 9 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £106,280 |
| Lots value | Not specified |
| Awards value | £106,280 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LINGUISTIC LANDSCAPES |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 10 Jun 2021 at 14:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/568aaf8e-dd51-4e90-ae66-5a9cc043507e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/568aaf8e-dd51-4e90-ae66-5a9cc043507e
  10th June 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/91599f53-bf0a-4043-ba9e-117e5d8d3117
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4476aba0-bed5-429b-996d-46eb99e0dc1c.json.