---
title: "Information, Advice and Guidance Service"
ocid: "ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SOUTHEND-ON-SEA BOROUGH COUNCIL"
published: "2021-11-12"
---

# Information, Advice and Guidance Service

Buyer: SOUTHEND-ON-SEA BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d

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## Summary

The Southend-on-Sea Borough Council is currently in the tender stage for the provision of an Information, Advice and Guidance (IAG) Service, with the procurement process set to close on 14th December 2021. This opportunity is classified under the health and social work services industry and is located in England. The Council is allowing consortium bids through a lead provider and the contract will last for an initial five years, with the option to extend for further periods. The procurement method employed is an open procedure, enabling fair and competitive bids.

This tender presents significant growth opportunities for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) that specialise in health and social services. Businesses equipped to offer flexible, client-oriented advice and guidance solutions would be particularly well-suited for this contract. Engaging with the Council could enhance their visibility in the public sector while contributing meaningfully to local community needs.

## Notice

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea. The service must be based around the following key considerations to effectively meet the needs of the Council's residents * Information: provide factual, current, and impartial information to clients * Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action. * Guidance: defining and providing routes which assist clients to reach their requirements The services must be flexible to meet Southend-on-Sea Borough Councils residents' needs and arising trends. The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider. The Contract will be awarded for a period of five years plus an option to extend for a further five years or any part thereof. The tender documents can be accessed on Proactis with the reference DN577579 https://procontract.due-north.com/

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc6872f9-f90d-4cf6-b10d-07fbcfcb706a |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2021 |
| Submission deadline | 14 Dec 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2022 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA BOROUGH COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6LR |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Nov 2021 at 17:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fc6872f9-f90d-4cf6-b10d-07fbcfcb706a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc6872f9-f90d-4cf6-b10d-07fbcfcb706a
  12th November 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.southend.gov.uk/
- https://procontract.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-44a054c5-9650-45a3-ad46-6c7d0948834d.json.