---
title: "2 hour crisis response: Learning partner"
ocid: "ocds-b5fd17-44b123f1-f3dd-4b19-a3d4-7a1a3427fa67"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-44b123f1-f3dd-4b19-a3d4-7a1a3427fa67"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-44b123f1-f3dd-4b19-a3d4-7a1a3427fa67.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-44b123f1-f3dd-4b19-a3d4-7a1a3427fa67.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2021-06-10"
---

# 2 hour crisis response: Learning partner

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-44b123f1-f3dd-4b19-a3d4-7a1a3427fa67

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## Summary

The NHS England is seeking a learning partner for its "2 hour crisis response" initiative, which aims to enhance community-based urgent care services. This opportunity is categorised under business development consultancy services and is scheduled to commence on 19th July 2021, lasting until 31st March 2022, with the tender process currently at the 'active' stage. Interested parties must submit their proposals by 25th June 2021. The procurement method is a limited competitive quotation, with a total contract value of £125,000. The project is located in Leeds, England, aiming to meet national healthcare standards by April 2022.

This tender presents significant opportunities for businesses in the consultancy sector, particularly those specialising in healthcare or community services. Companies that can demonstrate expertise in developing effective learning frameworks and strategies for crisis response will be well-suited to compete. The focus on enhancing community health services offers a chance for SMEs to engage in a high-profile project with the potential for substantial influence on patient care in England.

## Notice

The national UCR 2 hour crisis response team in NHS England and Improvement wish to appoint a learning partner to develop and share practical and actionable learning and knowledge with ICSs and providers of 2 hour crisis response to enable them to deliver on the core national ambitions for rollout by April 2022. The NHS Long Term Plan set an ambition for a new waiting time standard for crisis response care at home. This is thought to be an NHS and world first standard for care at home. The 2021-22 NHS Contracting and Planning guidance is asking that this service is available in every place in England by April 2022 operating 7 days a week, 12 hours a day and delivering a consistent service. The two-hour crisis response standard is designed to improve patient outcomes by meeting people's urgent care needs closer to home. The benefits for patients of receiving crisis response care in the community include reducing risks of hospital acquired deconditioning and delirium, meeting people's needs more quickly and providing greater patient choice as part of a personalised approach. The standard supports the delivery of a consistent NHS community offer and includes care home residents. The ambition of enhancing the capacity and responsiveness of community health services has grown in profile and relevance over the past year. The national Covid-19 response and ongoing recovery has highlighted the importance of providing crisis care within the community to prevent avoidable hospital admissions and accelerated the treatment of people's urgent care needs closer to home or usual place of residence. We expect this partnership to run from July 2021 to April 2022 with the majority of activity happening between September and January to enable delivery of the above ambitions. Please apply here: https://health-family.force.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e285f340-1e41-48d9-ba30-8eeb850f7108 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2021 |
| Submission deadline | 25 Jun 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Jul 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £125,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411100 - Business development consultancy services

## Release History

- 10 Jun 2021 at 15:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e285f340-1e41-48d9-ba30-8eeb850f7108

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e285f340-1e41-48d9-ba30-8eeb850f7108
  10th June 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

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