---
title: "Synergy Banking Intermediary - Electronic Payments Software"
ocid: "ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2026-01-30"
---

# Synergy Banking Intermediary - Electronic Payments Software

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d

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## Summary

The Department for Work and Pensions has completed a procurement process for the provision of "Synergy Banking Intermediary - Electronic Payments Software", categorized under industry-specific software packages (CPV code: 48100000). Located in the United Kingdom with the main office in Manchester, the department initiated a selective procurement method through a call-off from the CCS G-Cloud 14 RM1557.14 framework agreement. The process reached the award stage with an active status as of 26th January 2026 with an initial contract period starting on 2nd February 2026 and concluding on 1st February 2027, though it includes an option to extend for up to two additional years. The total contract value is £60,000.

This procurement opportunity provides significant potential for business growth, especially for companies specialising in banking intermediary and electronic payment software solutions. Although not specifically marked for SMEs or VCSEs, the contract offers a chance for established enterprises with relevant expertise and capabilities to deliver industry-specific software to governmental bodies. Given the nature of the framework agreements and the contract's potential extension, businesses with robust capabilities in software development and a strong understanding of the UK government procurement landscape would be well-positioned to take advantage of such opportunities in future tenders.

## Notice

A Banking Intermediary software product sourced via the CCS G-Cloud 14 RM1557.14. - Lot 2 Cloud Software Framework. Services include but shall not be limited to: Submission of BACS files for payments Approval of BACS files for payments Returned payments. Submission of Direct Debit collection files Returned or failed collection processes. Cheque Printing Contract Term 1 year with the option to extend by a further 2 years in increments of 12months (01/02/29 Maximum term)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ce9b785-2316-4e39-b653-b7bba58e3782 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2026 |
| Submission deadline | 13 Nov 2025 |
| Future notice date | Not specified |
| Award date | 26 Jan 2026 |
| Contract period | 2 Feb 2026 - 1 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOTTOMLINE TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 30 Jan 2026 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ce9b785-2316-4e39-b653-b7bba58e3782

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ce9b785-2316-4e39-b653-b7bba58e3782
  30th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-44db354a-462e-4dc1-8e99-4c21eb3dfc0d.json.