---
title: "C-3961"
ocid: "ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL AUDIT OFFICE"
published: "2025-09-05"
---

# C-3961

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1

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## Summary

The National Audit Office has completed the procurement process for the supply of ServiceNow licences under the title "C-3961". This contract falls within the IT services category, specifically consulting, software development, Internet, and support, with procurement conducted through a selective method as a call-off from a framework agreement. The contract, valued at £376,920.58, covers an initial period from 31 August 2025 to 30 August 2027, with a possible extension option for an additional year. The delivery location is in London, with the postal code SW1W 9SP. Key dates include the award status, which became active on 18 August 2025, and the award publication on 5 September 2025.

This tender presents growth opportunities for businesses involved in IT services, particularly those specialised in software licensing and support. Small and medium-sized enterprises (SMEs), like Mozaic Services Ltd, which was awarded this contract, are well-suited to compete for similar government framework agreements. The focus on SMEs in this procurement highlights potential for smaller businesses to secure government contracts, offering stable revenue streams and opportunities to expand their market presence within the public sector.

## Notice

Supply of ServiceNow licences via GCloud14 Lot 2 Cloud Software. Costs shown are for the initial two years of the contract (25/26, 26/27) including VAT. There is an extension provision which may be exercised for 27/28.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/be568426-acb7-418b-9bef-31fa0bc4c3bc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2025 |
| Submission deadline | 1 Aug 2025 |
| Future notice date | Not specified |
| Award date | 17 Aug 2025 |
| Contract period | 30 Aug 2025 - 30 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £376,920 |
| Lots value | Not specified |
| Awards value | £376,920 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOZAIC SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Sep 2025 at 10:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/be568426-acb7-418b-9bef-31fa0bc4c3bc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/be568426-acb7-418b-9bef-31fa0bc4c3bc
  5th September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.nao.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-44e1e4c7-f3a1-4075-85ca-2ce0f4098fe1.json.