---
title: "Hardware Support (NETBACKUP Appliance)"
ocid: "ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "West Sussex County Council"
published: "2026-10-06"
---

# Hardware Support (NETBACKUP Appliance)

Buyer: West Sussex County Council  
Current stage: Award  
OCID: ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53

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## Summary

West Sussex County Council procured hardware support for its NETBACKUP appliance, classified as computer equipment and supplies. The requirement is for support services rather than the purchase of general computer equipment. Delivery is associated with Chichester, West Sussex, including the council’s West Street address. This describes a specific appliance-support requirement for the council, rather than a broad IT support contract.

The procurement is complete and was awarded to TRUSTMARQUE SOLUTIONS LTD. The award was made on 28 September 2026, with the contract running from 5 October 2026 to 4 October 2027. The awarded value is £35,793.91. The council used a selective call-off from a framework agreement. The requirement was presented as a single procurement, and the published suitability assessment did not mark it as suitable for SMEs or voluntary, community and social enterprises. The award record identifies the contract supplier and confirms an active award.

This award shows a defined, recurring council need for support of a NETBACKUP appliance, delivered through a framework call-off rather than a broad open competition. Suppliers positioning for a comparable requirement should be able to provide reliable hardware support for this specific backup appliance and operate effectively within the relevant framework route. The council did not identify this procurement as suitable for SMEs or voluntary, community and social enterprises, and the selected supplier is a large company; competitors should therefore be prepared to demonstrate the capacity and specialist support capability expected for an established supplier serving a public-sector customer. The work is focused on maintaining the supported appliance, not supplying unrelated IT services.

## Notice

Hardware Support (NETBACKUP Appliance)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8720ef43-e768-4b3c-ba06-9a56af0d2991 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Sep 2026 |
| Contract period | 5 Oct 2026 - 4 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,793 |
| Lots value | Not specified |
| Awards value | £35,793 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | West Sussex County Council |
| Locality | CHICHESTER |
| Postcode area | Portsmouth |
| Postcode | PO19 1RQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Trustmarque Solutions Ltd |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30200000 - Computer equipment and supplies

## Release History

- 6 Oct 2026 at 15:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8720ef43-e768-4b3c-ba06-9a56af0d2991

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8720ef43-e768-4b3c-ba06-9a56af0d2991
  6th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-45571d99-eb15-4cb8-a0f8-9dd354902c53.json.