---
title: "Homes England - CRM System"
ocid: "ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)"
published: "2025-02-17"
---

# Homes England - CRM System

Buyer: HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)  
Current stage: Award  
OCID: ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4.json)

## Summary

Homes England, the name adopted by the Homes and Communities Agency, has completed the procurement process for the support and maintenance of its partner interaction database, built on Dynamics 365 technology. The project, titled "Homes England - CRM System," falls under the IT services industry category. The contract, worth £115,000, was procured via the CCS GCloud 14 framework through a direct award. The tender was finalised on 31st December 2024, and the contract period spans from 12th January 2025 to 5th January 2026. The primary location for the service delivery is England, United Kingdom.

This tender represents a significant opportunity for IT consultancy and support services, particularly those specialising in Dynamics 365 technology. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) should find this contract particularly attractive due to its suitability criteria. The successful bidder, Hitachi Solutions Europe Ltd, reflects the potential for businesses with robust expertise in IT services to secure valuable contracts and expand their business footprint within the public sector.

## Notice

Support and maintenance for Homes England's partner interaction database built on Dynamics 365 technology. Procured via CCS GCloud 14.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e92a70a7-78d9-477a-9bac-f93d08e6f240 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2025 |
| Submission deadline | 31 Dec 2024 |
| Future notice date | Not specified |
| Award date | 1 Jan 2025 |
| Contract period | 12 Jan 2025 - 5 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £115,000 |
| Lots value | Not specified |
| Awards value | £115,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY) |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE4 5BZ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Arthur's Hill |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HITACHI SOLUTIONS EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Feb 2025 at 12:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e92a70a7-78d9-477a-9bac-f93d08e6f240

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e92a70a7-78d9-477a-9bac-f93d08e6f240
  17th February 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/homes-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-455b6522-400f-4103-9b02-e97ba4c34ad4.json.