---
title: "Managed eMail"
ocid: "ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2016-11-18"
---

# Managed eMail

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b

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## Summary

The procurement process titled "Managed eMail" is initiated by the Crown Commercial Service, which is a government agency based in Norwich, England. The contract falls under the industry category of electronic message and information services, with a total estimated value of £350 million and a minimum value of £120 million. The framework agreement was awarded following an open procurement method, and the contract period spans from 29 August 2014 to 28 August 2016. The associated tender period ended on 15 July 2014, and the awarded contract notice was published on 30 March 2015.

This tender presents significant opportunities for businesses specialising in managed email services, particularly for SMEs that can meet the requirements of both central government departments and local authorities. With an emphasis on providing services at a minimum of IL2 (Official) security level, companies already proficient in delivering reliable electronic communication solutions would be ideally suited to compete for contracts within this framework. The broad geographic scope of service delivery across the UK and beyond further enhances the potential for business growth.

## Notice

UK public sector bodies identified at VI.3 of the Contract Notice (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities, have a need for a framework agreement for the delivery of managed eMail services (the Services) which will delivered at a minimum of IL2 (Official). Each implementation of the Services will comprise core components and common components; and may include supplementary components. Further information on the services can be found at II.2.1 of the Contract Notice. NOTE: "Awarded value" in section 6. "Award information" is stated as PS0.00 because suppliers are not guaranteed any level of business under this Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/42f28904-0445-429b-8d9e-feff0b7dce11 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 15 Jul 2014 |
| Future notice date | Not specified |
| Award date | 27 Aug 2014 |
| Contract period | 28 Aug 2014 - 28 Aug 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR7 0HS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Broadland |
| Electoral ward | Thorpe St Andrew South East |
| Westminster constituency | Norwich North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64216000 - Electronic message and information services

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/42f28904-0445-429b-8d9e-feff0b7dce11

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/42f28904-0445-429b-8d9e-feff0b7dce11
  30th March 2015 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/37d740e9-cdbe-45f0-becc-8145ab9471a5
  RM1085 Award Notice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7fed7018-98c5-425f-9afa-76fee787c189
  RM1085 Call Off Terms
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/624a048c-eecc-4c2e-ad95-5108da7a412f
  RM1085 Contract Notice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/32c0c08c-621a-4b07-aea4-2d019a20884a
  RM1085 Framework Agreement Accenture

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4575bacc-adc8-11e6-9901-0019b9f3037b.json.