---
title: "Integrated User Services (IUS) Digital Delivery Partner"
ocid: "ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DIGITAL DEFENCE LIMITED"
published: "2024-10-29"
---

# Integrated User Services (IUS) Digital Delivery Partner

Buyer: DIGITAL DEFENCE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d)  
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## Summary

Digital Defence Limited has awarded a contract titled "Integrated User Services (IUS) Digital Delivery Partner" under the industry category of Technical Support Services (CPV code 71356300). This procurement process is in the Award stage as of 29 October 2024. The tender aimed to deliver and manage critical outcomes of the IUS programme, and the contract will run from 29 March 2023 to 31 March 2025. The procurement method used was a selective call-off from a framework agreement, with the tender period having closed on 26 March 2023. The procurement value is £3,000,000 GBP, and the primary delivery location is within the United Kingdom.

This tender offers significant opportunities for SMEs specialising in technical support services, particularly those capable of delivering high-quality digital solutions under tight timelines. The objectives of this procurement include improving service flexibility, enhancing cyber security, and increasing value for money through frequent procurements and competitions. Businesses with proficiency in cloud-based solutions and experience working within framework agreements would be well-suited to compete. The contract was awarded to I3 Works Limited, which is an SME based in East Kilbride, Glasgow.

## Notice

Deliver and manage critical outcomes relating to the current IUS programme to meet quality and performance criteria within a challenging timeframe (before March 2025). * Extract the services from the current consolidated contract and disaggregate services by competing and transitioning to new suppliers in the shortest possible timeframe, minimising any disruption to service evolution and delivery. * Increase Value for Money through more frequent procurements via CCS Frameworks and competitions. * Improve the cyber posture, speed of technology adoption, and service flexibility at a better price point, by ensuring evergreening principles and cloud-based solutions underpin the delivery of all future Integrated User Service contracts. * Reduce the management systems for services by rationalising and aligning to the new service bundles.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e3511f6-036d-4eb3-9f55-1b7cf51b56aa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2024 |
| Submission deadline | 26 Mar 2023 |
| Future notice date | Not specified |
| Award date | 26 Mar 2023 |
| Contract period | 28 Mar 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | £3,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL DEFENCE LIMITED |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN4 6JP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Nene Valley |
| Westminster constituency | Northampton South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | I3 WORKS |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 29 Oct 2024 at 11:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5e3511f6-036d-4eb3-9f55-1b7cf51b56aa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e3511f6-036d-4eb3-9f55-1b7cf51b56aa
  29th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/12ae5999-b1bf-4858-8910-8e01ccd80745

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-45c27f03-463e-4985-9dff-edd0f438945d.json.