---
title: "Telemedicine Service for Care Homes on behalf of NHS Croydon CCG"
ocid: "ocds-b5fd17-45c30bff-ecb6-483f-8f79-83343578c9a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-45c30bff-ecb6-483f-8f79-83343578c9a9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-45c30bff-ecb6-483f-8f79-83343578c9a9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-45c30bff-ecb6-483f-8f79-83343578c9a9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2018-10-29"
---

# Telemedicine Service for Care Homes on behalf of NHS Croydon CCG

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-45c30bff-ecb6-483f-8f79-83343578c9a9

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## Summary

NHS Croydon Clinical Commissioning Group has awarded a contract titled "Telemedicine Service for Care Homes" to Immedicare LLP. This initiative, which falls under the health and social work services industry category, aims to provide a fully managed virtual support telemedicine service for up to 80 nursing and residential care homes in London. The contract has been awarded through a selective procurement method as a call-off from the Technology Enabled Care Services SBS framework, following the procurement process which concluded on 26th November 2018. The value of the contract is £1,267,200, and it is set to commence on 3rd December 2018, lasting until 3rd December 2020.

This contract presents significant growth opportunities for businesses specialising in telemedicine, health technology services, or virtual support systems. Companies with capabilities in providing remote clinician access, technical support for health services, and integration with existing healthcare frameworks will be particularly well-positioned to compete in related tender opportunities. Furthermore, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to engage, as the provision caters to a collaborative service model aimed at enhancing health outcomes in care homes.

## Notice

NHS Croydon Clinical Commissioning Group has awarded a contract to Immedicare LLP (who provide services in partnership with Airedale NHS Foundation Trust). This is for provision of a fully managed virtual support telemedicine service that gives care homes 24/7 virtual access to a range of clinicians at levels of specialism and seniority appropriate to interventions needed to keep residents out of hospital, away from primary care and improve the health and care outcomes for care home residents. This contract will be for the provision of the service in up to 80 homes - both nursing and residential. This service also connects seamlessly to primary care, community services such as rapid response and district nursing, ambulance services, and others, in order to provide clinical triage recommendations for care, and onward referral where needed, all with the security of clinical capacity provided by an acute hospital. The service also makes available 24/7 technical support for service users (the care homes). Additional information: The provider was selected for direct award from Technology Enabled Care Services SBS framework, specifically in Lot 4 - Scheduled Remote and On Demand Services, on the basis of being the only technically capable provider able to meet in full the CCG's specified requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/25bfd3e4-4890-4481-864b-95388e342227 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2018 |
| Submission deadline | 26 Nov 2018 |
| Future notice date | Not specified |
| Award date | 29 Oct 2018 |
| Contract period | 3 Dec 2018 - 3 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,267,200 |
| Lots value | Not specified |
| Awards value | £1,126,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AIREDALE GENERAL HOSPITAL (IMMEDICARE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 85000000 - Health and social work services

## Release History

- 29 Oct 2018 at 10:46 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/25bfd3e4-4890-4481-864b-95388e342227
- 26 Oct 2018 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/25bfd3e4-4890-4481-864b-95388e342227

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/25bfd3e4-4890-4481-864b-95388e342227
  29th October 2018 - Awarded contract notice on Contracts Finder

## Provenance

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