---
title: "E-Cigarette Provision and Voucher Redemption Service"
ocid: "ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2024-03-28"
---

# E-Cigarette Provision and Voucher Redemption Service

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621

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## Summary

The Kent Community Health NHS Foundation Trust has awarded a contract for the provision of E-Cigarette and Voucher Redemption services to Pillbox38 (uk) ltd. The contract involves providing refillable e-cigarette starter kits inclusive of e-liquid and vouchers for clients to access e-liquid at different stages. The contract period starts on 1st April 2024 and lasts for 2 years, with a maximum term of 5 years. The total contract value is £335,000, and the procurement method was an open procedure with a tender submission deadline of 5th February 2024.

This contract presents an opportunity for businesses specialising in tobacco products and services to engage in providing e-cigarette solutions. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract. The procurement process is at the award stage, with the tender awarded to Pillbox38 (uk) ltd, offering possibilities for growth and collaboration within the tobacco industry specifically related to e-cigarette products. The buying organisation, Kent Community Health NHS Foundation Trust, is facilitating this contract and provides further details for interested businesses on their website.

## Notice

The requirement is to provide refillable e-cigarette starter kits which would include 4 weeks of e-liquid in varying nicotine strengths and a varied but restricted/limited choice of flavors, delivered via a voucher scheme, which would allow clients to access 2 weeks e-liquid with starter kit and a further 2 weeks of e-liquid from week 3 of the programme. The supplier will give KCHFT a 'bundle' of vouchers, which KCHFT can then give to clients to redeem on the supplier website via the KCHFT landing page, or via the phone line. The supplier will then submit a monthly report along with their invoice detailing which vouchers have been redeemed, which shall provide supporting evidence for invoicing and show what payment is due to the supplier. In summary, clients will be provided with vouchers at two points throughout their episode of care, the first of which at week 1, which will be valid for a refillable e-cigarette kit (inclusive of charger), and 5 x 10ml bottles of e-liquid, or equivalent pre filled cartridges (2 weeks supply). The second voucher will be provided from week 3, for a further 5 x 10ml bottles of e-liquid or equivalent pre filled cartridges (2 weeks supply). The successful bidder will develop, manage and maintain a specific KCHFT landing page on their website for KCHFT Smoke free clients to redeem voucher codes to order their starter pack and follow on liquids/ cartridges. Accessible customer services for clients who do not have access to the internet will also be required, via a phone line. The supplier will be required to ship starter packs and additional e-liquids directly to clients who order through the Supplier's website and or phone line. The total contract term shall not exceed 5 years / 60 months from award. If you would like to express your interest in this opportunity, please log in / register on the Proactis e-Tendering Portal here: https://procontract.due-north.com/Login/ and register your interest against DN705822. This expression of interest window closes on the 5th February 2024 @ 08:00am, in line with the tender submission deadline. Any bidder whom has expressed interest in this opportunity is able to download all ITT Documentation. Bidders whom express interest will be added to the invitation to tender (ITT) section of the e-Tendering portal, where they will be required to submit the completed ITT documentation by no later than 5th February 2024 @ 08:00am. Please note ITT documentation can be downloaded from both the EOI and ITT areas of the e-Tendering Portal (ProContract), however the bidder is required to submit their completed documents into the ITT section / area only.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/72c68e70-5f8e-4b9c-8f67-6ad510a79679 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2024 |
| Submission deadline | 5 Feb 2024 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £335,000 |
| Lots value | Not specified |
| Awards value | £335,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PILLBOX38 (UK |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products

### Codes

- 15990000 - Tobacco, tobacco goods and supplies

## Release History

- 28 Mar 2024 at 13:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72c68e70-5f8e-4b9c-8f67-6ad510a79679
- 5 Jan 2024 at 16:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4e915786-d2ca-4645-b01a-cee2d060773c
- 1 Dec 2023 at 10:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d44ddbbd-eb17-40c6-93fd-cc2294ff710d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/72c68e70-5f8e-4b9c-8f67-6ad510a79679
  28th March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4e915786-d2ca-4645-b01a-cee2d060773c
  5th January 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d44ddbbd-eb17-40c6-93fd-cc2294ff710d
  1st December 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=e4c3a81a-e3ab-ee11-8127-005056b64545
  Advert

## Notice URLs

- http://www.kentcht.nhs.uk
- https://procontract.due-north.com/Login/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-45c52557-c474-47b3-9345-f8d89b8ea621.json.
