---
title: "Re-procurement of Civica Universal Housing and Servitor Support and Maintenance"
ocid: "ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2020-06-22"
---

# Re-procurement of Civica Universal Housing and Servitor Support and Maintenance

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885)  
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## Summary

The London Borough of Hackney has completed a tender process for the re-procurement of support and maintenance for the Civica Universal Housing system, essential for managing tenancies and properties. The procurement, classified under housing services, involved a direct award method with a contract value of £263,704. Key dates include the tender period which closed on 28th May 2020, with the contract starting shortly thereafter on 31st May 2020 and running until 30th June 2023.

This tender presents a significant opportunity for businesses in the IT and housing services sectors, particularly those specialising in software support and maintenance. Companies that can demonstrate expertise in managing and maintaining housing management systems would be well-positioned to compete effectively, especially given the direct award nature of this contract, which can streamline the bidding process for qualified suppliers.

## Notice

The provision of support and maintenance for the Universal Housing system. The system is used by the housing service to manage tenancies and properties. Framework Direct Award under CCS Data and Application Solutions RM3821 Lot 1a.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9253188d-f274-484f-a01e-bad883bb80b0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2020 |
| Submission deadline | 28 May 2020 |
| Future notice date | Not specified |
| Award date | 28 May 2020 |
| Contract period | 30 May 2020 - 30 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £263,704 |
| Lots value | Not specified |
| Awards value | £263,704 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70333000 - Housing services

## Release History

- 22 Jun 2020 at 14:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9253188d-f274-484f-a01e-bad883bb80b0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9253188d-f274-484f-a01e-bad883bb80b0
  22nd June 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-45d6b3db-331f-4458-ac40-d27cf7853885.json.