---
title: "Email Security and Email Archive Services"
ocid: "ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND AND NHS IMPROVEMENT"
published: "2023-08-01"
---

# Email Security and Email Archive Services

Buyer: NHS ENGLAND AND NHS IMPROVEMENT  
Current stage: Award  
OCID: ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77

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## Summary

The Healthcare Safety Investigation Branch (HSIB), under the authority of NHS England and NHS Improvement, has completed a procurement process for "Email Security and Email Archive Services" in the software package and information systems industry category. The contract, valued at £25,800 GBP, was awarded through a selective procurement method with a tender period ending on 14th September 2020 and a contract period running from 1st October 2020 to 30th September 2022 with the possibility of business growth opportunities for SMEs.

This tender presents an opportunity for businesses providing advanced email security and archiving services to engage with NHS England and NHS Improvement. Companies with expertise in secure email solutions, data privacy compliance, and governance obligations would be well-suited to compete. The selective procurement method and framework agreement call-off procurement process offer a chance for suitable suppliers to contribute towards enhancing the email services of the Healthcare Safety Investigation Branch, ensuring data integrity and protection.

## Notice

The Healthcare Safety Investigation Branch (HSIB) is heavily reliant on having a secure and reliable email service. HSIB uses the full offering of Microsoft Office 365 including Exchange Online which is used to provide an email account to all staff, however it lacks advanced enterprise features around security and email archiving. The service requirements are broken down into two components: email security and email archive. The benefits of the email security component is that we have advanced email security features like Blockmail anti-spam, which keeps unwanted email spam from reaching our network. It reduces the time staff may have to otherwise spend on checking for unwanted messages, and importantly helps to avoid productivity losses by protecting our systems from malware and other viruses. It also prevents data leakage, which as HSIB operates with personal identifiable data, could potentially result in litigation or reputational damage if email security is not in place. In addition to the core security, further advanced features from an email security service provides additional protection with URL scanning on demand, which checks any links embedded in emails when the user clicks them to ensure they are safe, thus providing real time protection for our staff. These features along with the advanced management portal, allow for IT and staff to operate securely and efficiently with email. The second service needed is email archive. This service is a critical component for HSIB, as it not only provides a mechanism whereby every email is put into retention, but ensures we are GDPR and general governance compliant with regards to maintaining an accurate record of all emails. The email archive solution ensures we meet all our core governance obligations around data privacy, integrity and security. Without this additional service HSIB would be in breach of GDPR as it would not have a mechanism to fully audit emails and provide a key recovery mechanism for emails that may have been deleted at any point in the lifespan of HSIB.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9d56bb06-8e6b-4c2d-80a7-1cf4addee8e5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2023 |
| Submission deadline | 14 Sep 2020 |
| Future notice date | Not specified |
| Award date | 29 Sep 2020 |
| Contract period | 30 Sep 2020 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,800 |
| Lots value | Not specified |
| Awards value | £25,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND AND NHS IMPROVEMENT |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 7EB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Abbey |
| Westminster constituency | Reading Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EGRESS SOFTWARE TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Aug 2023 at 10:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9d56bb06-8e6b-4c2d-80a7-1cf4addee8e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9d56bb06-8e6b-4c2d-80a7-1cf4addee8e5
  1st August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-45f703c4-e52f-4df0-88c7-0f5598ba7d77.json.