---
title: "Older People's Specialist Support Service Market Engagement"
ocid: "ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SOLIHULL MBC (SOL)"
published: "2025-03-03"
---

# Older People's Specialist Support Service Market Engagement

Buyer: SOLIHULL MBC (SOL)  
Current stage: Tender  
OCID: ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba

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## Summary

Solihull MBC is initiating a procurement process for the "Older People's Specialist Support Service Market Engagement," aimed at providing support services to individuals aged 65 and over who are at risk of isolation, deterioration, or crisis. This service includes one-to-one befriending, upskilling individuals with digital capabilities, and facilitating access to community activities within the Solihull borough. The tender is currently in the 'Tender' stage with a deadline for submissions set at 17:00 on 14 March 2025. The contract is scheduled to start on 18 March 2025 and end on 17 April 2025. The procurement falls under the 'Social services' industry category, specifically targeting services to reduce loneliness and maximize independence for older people in the West Midlands, UK.

This tender presents a significant opportunity for businesses specializing in social care services, especially those capable of delivering innovative, community-focused support and digital empowerment to older adults. Small and medium-sized enterprises (SMEs) should find this procurement particularly attractive due to the open procurement method and the inclusive, community-oriented nature of the project. Businesses adept in providing personalised, scalable support solutions and with experience in engaging older demographics would be well-suited to compete for this contract. Participating in this tender can provide growth opportunities through collaboration with Solihull Community Housing and exposure across multiple councils in the sub-region through the CSW-JETS portal.

## Notice

The Council is to offer this service to people self-referred, referred from social workers or health professionals, aged 65 and over, who present or may be identified as at risk from isolation, deterioration or in crisis. The service supports those requiring specialist information, advice or support to halt or slow down any deterioration or avert crisis. The service is intended to provide timely intervention and support to older people to maintain social interaction, participate in their local community and prevent decline. The scope of the service is currently under review and may offer: o Provision of a one-to-one befriending service to link people together via face-to-face contact within the home or via telephone and/or online video contact, providing company and support to those identified as at risk and requiring specialist support. o Support will need to be provided to upskill and empower people with the necessary digital skills to independently seek/sustain contact with organisations/individuals. o Access to clubs and activities across the Solihull borough with the intention to help people build relationships, reduce loneliness and maximise older people's independence. Solihull Council wants to follow on from previous market engagement and is seeking further views to support the shaping of the service, before commencing the formal processes to retender this service. Additional information: Please register via the Council's e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36ae6312-5b28-408f-8db0-20da56402f58 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2025 |
| Submission deadline | 14 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Mar 2025 - 17 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOLIHULL MBC (SOL) |
| Locality | SOLIHULL |
| Post town | Birmingham |
| Postcode | B91 3QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | St Alphege |
| Westminster constituency | Solihull West and Shirley |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 3 Mar 2025 at 12:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/36ae6312-5b28-408f-8db0-20da56402f58

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36ae6312-5b28-408f-8db0-20da56402f58
  3rd March 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/csw-jets

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-46114c96-c138-4d47-aeca-a8e4b8a829ba.json.
