---
title: "Sussex 111 Service - NHS 111 Clinical Assessment Service, Home Visiting Service and Out of Hours Service for Sussex"
ocid: "ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH OF ENGLAND PROCUREMENT SERVICES"
published: "2018-09-25"
---

# Sussex 111 Service - NHS 111 Clinical Assessment Service, Home Visiting Service and Out of Hours Service for Sussex

Buyer: NHS SOUTH OF ENGLAND PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454

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## Summary

The NHS South of England Procurement Services is conducting a tender for the Sussex 111 Clinical Assessment Service, Home Visiting Service, and Out of Hours Service, with a focus on improving urgent care across Sussex. This contract, valued at approximately £72.72 million, will last for an initial term of five years, with the possibility of extending by up to two additional years. Interested providers should submit their bids by 29th March 2018, as the contract aims to commence on 1st April 2019, following the award decision expected in August 2018. This procurement falls under the health services category and is supported by seven Sussex Clinical Commissioning Groups (CCGs) acting collaboratively.

This opportunity for the Sussex 111 Service presents a significant chance for businesses in the health and social care sectors to expand their service offerings in the South East of England. Companies well-suited to compete in this tender include those providing urgent care services, clinical assessments, or home visiting initiatives. Additionally, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, given the tender's inclusive nature fostered by the contracting authority.

## Notice

The seven* Sussex Clinical Commissioning Groups (CCGs), acting together under a Collaborative Commissioning Agreement, wish to procure a Service Provider for the NHS 111 Clinical Assessment Service, Home Visiting and Out of Hours Service for Sussex (See Note 1). Each year the NHS provides around 110 million urgent same day patient contacts, with around 85 million of these being urgent GP appointments and the remaining being though A&E or minor injury clinics. In Sussex the NHS 111 service takes around 363,000 calls a year, with 75% being taken out of hours (6.30pm-8am). Within the existing Kent, Medway Surrey and Sussex contract around 43% of the total calls taken are for Sussex. The Commissioners have agreed to offer the contract as a 5 year initial term with a single option to extend forup to a further two years (5 +2 = 7 years maximum duration) at the sole discretion of the Commissioner. The Commissioners will take the view to extend to the full seven years as soon as it is appropriate but with the first consideration at 18 months and thereafter at regular intervals. The vision for a more integrated urgent care system across Sussex will improve patient care and choice, as well as, streamlining and improving services for staff working in both primary and urgent care. The new NHS 111, Clinical Assessment Service and Out of Hours Service will be vital in the journey to integrate urgent care across Sussex. The Commissioners have set a maximum total financial envelope of PS72.72m for the seven year maximum duration of the contract. The new service will need to be in place by 1st April 2019, and the Commissioners expect to complete the procurement process and award the contract during August 2018. The deadline for submission of completed bids is Thursday 29th March 2018 at 12:00pm (midday). * The Seven Sussex Clinical Commissioning Groups (CCGs) are: NHS Coastal West Sussex (Acting as the Lead Commissioner) NHS Brighton and Hove NHS Crawley NHS Eastbourne, Hailsham and Seaford NHS Hastings and Rother NHS High Weald Lewes Havens NHS Horsham and Mid Sussex Note 1: Home Visiting and Out of Hours service provision for NHS Coastal West Sussex CCG is outside the scope of this procurement: the CCG is commissioning this separately. The NHS standard contract will be used, as amended at the time of contract award i.e. currently 2017-19 contract, amended by National Variation effective from 1 Feb 2018 and therefore Providers will be expected to meet all standards therein. The successful Provider shall use, when applicable, the NHS Standard Sub-Contract for the Provision of Clinical Services, as recommended by NHS England and the Department of Health, as amended at the time of contract award i.e. currently 2017-19 contract, amended by National Variation effective from 1 Feb 2018: https://www.england.nhs.uk/publication/template-sub-contract-for-the-provision-of-clinical-services-for-use-with-nhs-standard-contract-full-length-2017-18-and-2018-19/ Additional information: The tender documents will be available with free, unrestricted access at the e-tendering portal https://in-tendhost.co.uk/soepscommissioning after 10am on Monday 12th February 2018. All correspondence relating to this procurement should be raised via the portal and no other correspondence will be responded to. Late submissions will not be accepted. The e-portal system will shutdown at 12:00pm and any bids submitted to the system after this time will not be accepted. Therefore, please submit in good time prior to the deadline date and time. The Services to which this ITT relates fall within Chapter 3, Section 7, Particular Procurement Regimes to thePublic Contracts Regulations 2015 and Part H of the Annex V to the Public Contracts Directive (also known as'light touch regime' formerly Part B services). Neither the publication of the above advertisements, the inclusion of a Bidder selection stage nor the use of the term 'Pre-Qualification Questionnaire' nor any other indication(including any statement in this ITT) shall be taken to mean that the Contracting Authority intends to hold itself bound by any of the Regulations, save those applicable to Chapter 3, Section 7, Particular Procurement Regimes. This advertisement and the instructions for registering on the procurement portal are also available at https://www.contractsfinder.service.gov.uk/ . Should Candidate Providers have any queries, or are having problems using the portal, they should contact the In-tend dedicated Supplier Helpdesk by calling 0845 557 8079 Monday to Friday (9am to 6pm) or email support@in-tend.co.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e4ba12ec-2090-4615-af9b-f73281c86b45 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Light touch regime |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2018 |
| Submission deadline | 29 Mar 2018 |
| Future notice date | Not specified |
| Award date | 12 Jun 2018 |
| Contract period | 31 Mar 2019 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,721,537 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH OF ENGLAND PROCUREMENT SERVICES |
| Locality | LEWES |
| Post town | Brighton |
| Postcode | BN7 2PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Lewes |
| Electoral ward | Lewes Bridge |
| Westminster constituency | Lewes |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NO AWARD |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 25 Sep 2018 at 16:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e4ba12ec-2090-4615-af9b-f73281c86b45
- 8 Feb 2018 at 15:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d6b33cb4-7cf6-4da9-9f5e-389ea5f8a364

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e4ba12ec-2090-4615-af9b-f73281c86b45
  25th September 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d6b33cb4-7cf6-4da9-9f5e-389ea5f8a364
  8th February 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1c8f7246-08d6-4f01-a0c7-14b2d0e82270
  Instructions for registering on the procurement portal
- https://in-tendhost.co.uk/soepscommissioning/aspx/Home
  E-tendering portal

## Notice URLs

- https://in-tendhost.co.uk/soepscommissioning
- https://www.contractsfinder.service.gov.uk/
- https://www.england.nhs.uk/publication/template-sub-contract-for-the-provision-of-clinical-services-for-use-with-nhs-standard-contract-full-length-2017-18-and-2018-19/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4612e4d4-5b9c-4ee2-85b6-65ca4fd96454.json.